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RotoBrush error in OCIO Workspace ACES

New Here ,
May 16, 2024 May 16, 2024

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I'm trying to RotoBrush something and keep giving error and closing.

When I switch in Adobe Color Managed works fine.

Version 24.4.0

 

eugens14834258_1-1715865038698.png

 

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correct answers 1 Pinned Reply

Adobe Employee , May 16, 2024 May 16, 2024

Hi @eugens14834258,

Thank you for reporting this issue. Have you submitted the crash report from the dialog in your screenshot with your email? Those crash reports are critical for us to diagnose and fix crashing issues.

 

 Could you provide more details about your project and composition? E.g. what color space is your footage, and which OCIO transform were you using?

 

Thank you for any additional information you can provide,

- John, After Effects Engineering Team 

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Adobe Employee ,
May 16, 2024 May 16, 2024

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Hi @eugens14834258,

Thank you for reporting this issue. Have you submitted the crash report from the dialog in your screenshot with your email? Those crash reports are critical for us to diagnose and fix crashing issues.

 

 Could you provide more details about your project and composition? E.g. what color space is your footage, and which OCIO transform were you using?

 

Thank you for any additional information you can provide,

- John, After Effects Engineering Team 

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New Here ,
May 16, 2024 May 16, 2024

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Hi,

eugens14834258_0-1715867805704.png

 

the footage is ARRI V3 logC, and project is set in 32 bit float.

It happened in at least 3 different project

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Adobe Employee ,
May 30, 2024 May 30, 2024

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Thanks for the details. I tested with similar footage and settings but didn't see a crash. Could you let us know your system specs? Also, did you submit any crash reports with your email ID provided?

Let us know. Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

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