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Sapphire Plug-in Error

New Here ,
May 08, 2023 May 08, 2023

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So I keep having this problem where After Effects will crash when trying to preview my edit whenever it crashes it freezes before hand then an error will pop-up and it's always a Sapphire plug-in but it's not always the same Sapphire plug-in for example it will switch from S_Shake to S_Vignette etc. Then after that a pop-up will appear called Sapphire Plug-in Error before finally closing After Effects. I have attached screenshots of the pop-ups.

Thank you.

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Crash , Error or problem , Freeze or hang , Performance , Preview

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LEGEND ,
May 08, 2023 May 08, 2023

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without any system info that's not of any use to anyone. Sapphire uses its own hardware acceleration model and a few other things so from failing GPOU functions to having dialled in a nonsense value somewhere this could be anything.

 

Mylenium

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New Here ,
May 08, 2023 May 08, 2023

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Sorry about that, here's a list of my specs: 

i3 10100f cpu

rx 6500xt gpu

16gb ram

my pc is definitely an entry level gaming pc, but it should still able to edit to a degree.

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Explorer ,
May 11, 2023 May 11, 2023

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Can you let us know what version of Sapphire you are running? And can you confirm that this was downloaded from borisfx.com?

Harry Frank | Director of Communities, BorisFX

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