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Sapphire Plug-in Error

New Here ,
May 08, 2023 May 08, 2023

So I keep having this problem where After Effects will crash when trying to preview my edit whenever it crashes it freezes before hand then an error will pop-up and it's always a Sapphire plug-in but it's not always the same Sapphire plug-in for example it will switch from S_Shake to S_Vignette etc. Then after that a pop-up will appear called Sapphire Plug-in Error before finally closing After Effects. I have attached screenshots of the pop-ups.

Thank you.

TOPICS
Crash , Error or problem , Freeze or hang , Performance , Preview
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LEGEND ,
May 08, 2023 May 08, 2023

without any system info that's not of any use to anyone. Sapphire uses its own hardware acceleration model and a few other things so from failing GPOU functions to having dialled in a nonsense value somewhere this could be anything.

 

Mylenium

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New Here ,
May 08, 2023 May 08, 2023

Sorry about that, here's a list of my specs: 

i3 10100f cpu

rx 6500xt gpu

16gb ram

my pc is definitely an entry level gaming pc, but it should still able to edit to a degree.

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Explorer ,
May 11, 2023 May 11, 2023
LATEST

Can you let us know what version of Sapphire you are running? And can you confirm that this was downloaded from borisfx.com?

Harry Frank | Director of Communities, BorisFX
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