Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Scaling Down Width and Height Results in Poor Visual Quality -- (Ae+AME+Mac)

New Here ,
Sep 07, 2021 Sep 07, 2021

Copy link to clipboard

Copied

Hello All,

 

I've recently upgraded to a new Mac and I'm now running into an issue with Media Encoder. When I change the width and height to scale down a video (from 1998x1080 to 640x346) I'm getting a pretty low quality looking video. It's almost like it's not doing a smooth/antialiased scale down.

 

It looks like this originally (Match Source - High Bitrate):

 

travVT_0-1631024056588.png

 

And looks "garbled" like this when scaled down (I only change the width/height):

 

travVT_1-1631024167755.png

 

What's weird about this is I wasn't running into this issue on my older machine. I'd do the same exact workflow, but with a much better outcome. Here are my settings:

 

travVT_2-1631024386022.png

 

If anyone has any ideas, I'd love to hear them.

 

Thanks!

 

TOPICS
Error or problem

Views

93

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Sep 08, 2021 Sep 08, 2021
It could be the settings in the Rendere Queue. Make sure they are set to Best by default. The AME uses the current Rencer Queue settings - or at least it used to.

Likes

Translate

Translate
New Here ,
Sep 07, 2021 Sep 07, 2021

Copy link to clipboard

Copied

I still haven't figured out why this is occuring, but I've narrowed it down to exports to Media Encoder from After Effects. Anyone have any ideas why this is?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

quote

I still haven't figured out why this is occuring, but I've narrowed it down to exports to Media Encoder from After Effects. Anyone have any ideas why this is?


By @travVT

 

  • How does it look if you twirl down the Encoding Settings and set it to Software Encoding?
  • Do you have the same issues if you export from Premiere Pro?
  • Since you are scaling the footage, check the Use Maximum Render Quality.
  • Specs on old machine and new machine?

 

Averdahl_0-1631107370643.png

Averdahl_1-1631107497223.png

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

Hello Averdahl,

 

First, thank you SO much for suggesting a few possible fixes. Here's what I discovered:

 

  • How does it look if you twirl down the Encoding Settings and set it to Software Encoding?
    Looks like I'm already using software encoding.
  • Do you have the same issues if you export from Premiere Pro?
    There is no issue when exporting from Premiere to Media Encoder! I'm wondering if this means there's some sort of After Effects setting I'm missing?
  • Since you are scaling the footage, check the Use Maximum Render Quality.
    I selected this setting but still had the same jagged scaling issue.
  • Specs on old machine and new machine?
    I moved from a PC to a new Mac. Looking at Media Encoder it looks like both my PC and Mac are using the same settings in Media Encoder.

 

I'm a little stumped. If it matters, in After Effects the only layers in my composition are a PNG image sequence and a Photoshop file imported as footage. Do you think Media Encoder isn't the problem and I'm missing some sort of setting in After Effects?

 

Thanks!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

I tested to reproduce it here but it looked fine. I am on Windows and since it looked good for you on Windows as well it seems to be a Ae/Mac issue.

 

I will move this thread to the After Effects forum so hopefully some Ae-gurus will help you out. 🙂

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

The original artwork looks like the lines are about 1 point (pixel). Scaling down the output using the Render Settings isn't going to give you as good of a result as nesting the original comp in a smaller comp and then scaling the nested comp down and collapsing transformations if there is a vector art. It is never a very good idea to design artwork for a video that has very thin lines. They just don't scale down well and they look terrible if they are moving slowly.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

Hey Rick,

 

You have eagle eyes, the lines are thin (about 1px wide)! I really appreciate you letting me know about the troubles of very thin lines and video. I'd love to get your thoughts abouth these two points, if possible:

 

  1. When I export the same video from Premeire, and use Media Encoder to scale the width and height down, I'm not getting any jagged edges or poor scaling quality. I wonder why this is only happening from an export from After Effects?

  2. I've also tested exporting from After Effects to Media Encoder at 100% width and height, then add the resulting MP4 file back to Media Encoder and scale it then. This works perfectly/flawlessly without any of the jagged edges and poor scaling quality. Any ideas why this method would work over scaling the video on the first export?

 

Thanks for your help!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

It could be the settings in the Rendere Queue. Make sure they are set to Best by default. The AME uses the current Rencer Queue settings - or at least it used to.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

LATEST

I was able to export and scale down the video with acceptable quality using the render queue, however, not through Media Encoder. While this doesn't solve the AME issue I'm experiencing, I'll call this a "win". Thanks for your help Rick!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines