Screen Tearing with 4K compositions with iGPU devices.

Report · Apr 25, 2022

Hi all, weird quirk I've run into that makes working with 4K sequences a total headache.

Issue:

Internal displays (connected via iGPU) on the laptop introduce artifacting when a composition is a 4K composition.
This seems to occur with high resolution compositions as at the time of writing this have tested with 1080p@30fps and 4K@30fps .
Screen tearing is not an issue at either of these resolutions when connected to an external display (HDMI port is wired to dGPU).

Attempted solutions:

I have tried disabling hardware acceleration and forcing V-Sync through the Nvidia Control Panel and Intel Graphics Command Center in addition to switching from dGPU to iGPU execution for After Effects.
Additionally have tried out different versions of After Effects v18-v22 and issue persists.

Steps to reproduce:

This can be reproduced with a single layer moving positions at any speed on a 4K@30fps composition an internal screen of a laptop.

Specs:

ASUS UX582HS-XH99T

i9-11900H (8c/16t) [Driver 30.0.101.1404]

RTX 3080 Mobile [Driver 512.15]

32GB DDR4 RAM

1TB NVMe Drive

Windows 11 Pro [10.0.22000]

Are there any other Windows users with a laptop that can replicate this issue?

Advice appreciated.

Thanks.

m

Report · Apr 26, 2022

Update:

Ran a support session with Adobe and turns out this is an issue with CC 2021/CC 2022 After Effects.

The temporary solution is rolling back to After Effects CC 2020 which is not available to download for regular users.

Was notified this would get fixed in a future update, hesitant but fingers crossed.

Adobe Community