Sniffer Result Code: 3 . Generating crash log, which may take a few minutes.

Community Beginner ,
May 24, 2022 May 24, 2022

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Just updated my macbook pro to Monterey, I have deleted "AE Juice" Plug-ins but unfortunatley still doesnt work, any idea what i should do? GeorgeCox_0-1653410555707.png

 

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correct answers 1 Correct answer

Adobe Employee , May 24, 2022 May 24, 2022

Hi George & trubizvee,

 

Sorry for the crash.

After Effects crashing with the Initializing MediaCore on the splash screen indicated that there could be a third-party plug-in that could cause the crash. Go to HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore and remove all the files and folders (except dummy.txt) temporarily.

Let us know if it helps.

 

Thanks,

Nishu

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New Here ,
May 24, 2022 May 24, 2022

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I am having this same issue as well.

 

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Adobe Employee ,
May 24, 2022 May 24, 2022

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Hi George & trubizvee,

 

Sorry for the crash.

After Effects crashing with the Initializing MediaCore on the splash screen indicated that there could be a third-party plug-in that could cause the crash. Go to HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore and remove all the files and folders (except dummy.txt) temporarily.

Let us know if it helps.

 

Thanks,

Nishu

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Community Beginner ,
May 25, 2022 May 25, 2022

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Ah, I had to go to the main file, i am only learning how to use mac now, i was n finder trying to locate these files, i needed to go to preference and enable more locations. Thank you for your help.

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