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Starting Yesterday AE Does Not Open

New Here ,
May 18, 2021 May 18, 2021

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Starting yesterday, every time I try to open AE I get an error and it doesn't open. I have updated. I have restarted my computer. I have uninstalled and restarted my computer. I don't know what I need to do.

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Crash , Error or problem

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Community Expert ,
May 19, 2021 May 19, 2021

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I would recommend you do two things.

 

1. Update your graphic card driver.

2. Reset your preferences.

Windows: Press Ctrl+Alt+Shift when the application launches.

Mac: Command+Option+Shift when the application launches.

 

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New Here ,
May 19, 2021 May 19, 2021

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Found out it's the AfterFX.exe that's causing the issue. Anyway to fix?

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Adobe Employee ,
May 21, 2021 May 21, 2021

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Hi EHamm,

 

Sorry for your issue.

Suggestions provided by ToolfarmJP are one of the most common fixes for the crash on launch issue. Did you try them? If none of them help, please share the following details so that we can troubleshoot the issue properly:

Let us know, we're here to help.

 

Thanks,

Nishu

 

 

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