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Suddenly AE won't open files and give this error

Todd_Morgan
Enthusiast ,
Sep 12, 2023 Sep 12, 2023

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I suddenly get these error messages and either a file opens with missing layers or all layers are gone!!!!

 

error2.PNGerror1.PNG

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Crash , Error or problem

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correct answers 1 Correct answer

Todd_Morgan
Enthusiast , Sep 12, 2023 Sep 12, 2023

Turns out it is the UTC app that is the culprit! Have since disabled it and all is well.

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Todd_Morgan
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Sep 12, 2023 Sep 12, 2023

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And getting this error 

Todd_Morgan_0-1694547205010.png

 

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Todd_Morgan
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Sep 12, 2023 Sep 12, 2023

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Turns out it is the UTC app that is the culprit! Have since disabled it and all is well.

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DahliaVisuals
New Here ,
Aug 05, 2024 Aug 05, 2024

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In Response To Todd_Morgan

I'm having the same issue. What is the UTC app and how do I disable it?

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