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The 'Crash Repair Options' alert appears when relaunching After Effects.

New Here ,
Jun 25, 2025 Jun 25, 2025

ae01 오류발생.PNG

Hello,

I'm currently using version 25.1.0.

 

But recently, I've been occasionally seeing the "Crash Repair Options" alert when restarting After Effects.

 

I’ve also tried updating my graphics card, but it didn’t resolve the issue.

 

When I click "Continue," I can use the program without any issues, and all settings remain unchanged.


If there’s no definitive fix for the alert, would it be all right to just click “Continue” each time it appears and keep working?

 

 

TOPICS
Crash , Error or problem , FAQ , How to
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Community Expert ,
Jun 25, 2025 Jun 25, 2025

Would you also try to choose Reset Preferences or Manage Plugins? I would recommend you remove unnecessary 3rd party plug-ins.

 

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New Here ,
Jun 27, 2025 Jun 27, 2025

After the alert appears, I can continue using the program without any issues by clicking "Continue." Would it be okay to keep using it like this?

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Adobe Employee ,
Jun 27, 2025 Jun 27, 2025
LATEST

Hi there,

Sorry about the issue. It's not expected for the Crash Repair Options box to appear unless there was a crash during the previous launch instance. Do you see any error messages while closing After Effects? Please let me know if you see the box when you create a new project and restart After Effects. If you don't have a project in progress, please try updating to the latest version.

 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.
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