this 'vsni' file is damaged or unsupported

New Here ,
Dec 17, 2020 Dec 17, 2020

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Please help!

I am unable to import mp4 files to my After Effects and had to convert it to .mov for import. This error message always show up when I import mp4 files to my Ae. This not happened in others machine with same file.even though this had not happened beforewhereas it didn't happen beforewhereas it didn't happen before

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Error or problem , Import and export

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Adobe Community Professional ,
Dec 17, 2020 Dec 17, 2020

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Without any info about the source file such as how it was created/ where it originated, its specs and so on nobody can tell you much. Could simply be a very specific MP4 sub-format such as game captures create it for instance and then of course it may not work on a Mac because the CoDecs are only running on PC.

 

Mylenium

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New Here ,
Mar 24, 2022 Mar 24, 2022

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Were you able to find a way to overcome this? I'm in the same situation and I've tired uninstalling and updating everything several times.

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