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Time out obtaining dynamiclink server connection

Explorer ,
Oct 24, 2018 Oct 24, 2018

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Hello, thank you for this wonderful software.

I encountered a problem today, I can not use After Effects 3D camera Tracker, after pressing analytics, it will always wait and later shows

"time out obtaining dynamic link server connection"

圖像裡可能有文字

Mine is MBP 2017 16gb Mojave 13 inches

Here is what I have tried:

  1. reboot
  2. use different wifi, check firewall (My firewall is always turned off)
  3. reinstall AE and reboot
  4. reinstall AE, Media Encoder, Premiere, and All media player in my computer, with quick time left only, and reboot
  5. reinstall all program in different languages, and reboot
  6. using command line sudo open '/Applications/Adobe After Effects CC 2019/Adobe After Effects CC 2019.app/Contents/MacOS/After Effects'
  7. after all above, I use different footage format (ProRes 4444, mov, mp4)
  8. reinstall entire creative cloud (including Ai, Ps, Acrobat, Dimension, XD, Prelude, AE, Pr, Bridge, Audition, Media Encoder) and use CC cleaner tool to clean all (latest version), and reboot!

No luck, the problem remains same, I've tried official twitter asking question, no answers, I've tried local forums (Taiwan), no answers.

I have one last step I haven't tried, that's reinstalling my entire MacBook Pro, but I don't want to do that.

I've noticed that AE comes with Mocha, but I don't know if Mocha have 3D camera tracker, from my research, Mocha has 3D camera resolver, I don't know if they are the same thing, if they are the same thing, I can continue with my broken AE, because I really need that virtual 3D camera position & rotation, I really need that virtual 3D space to add my 3D objects, I need to extract those numbers to my other projects.

Thank you for listening to my question.

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New Here ,
Aug 12, 2019 Aug 12, 2019

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[The video is NOT a fix]

Maybe this can help. Rameez Khan


Time out obtaining dynamiclink server connection - YouTube

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New Here ,
Nov 12, 2019 Nov 12, 2019

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Helloo,

 

I have the same problem for more then a month? we all pay for these programs and i work a lot with 3d tracking so how to solve this, because i can't work like this!!!

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Community Beginner ,
Jan 12, 2020 Jan 12, 2020

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Is there a solution for this yet?
I have a deadline and this is not working....

 

Thanks

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Community Expert ,
Jan 12, 2020 Jan 12, 2020

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Is AE up to date? I ran 10 Camera Tracking shots today with no problems. I'm running Warp Stabilizer right now with no problems. OSX 10.14.6, AE 17.0.1

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Community Beginner ,
Jan 12, 2020 Jan 12, 2020

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Yes, its up to date. I've been tracking yesterday all day and during the morning today but it stopped.. I've reinstaled it but nothing 😕Mac OS Catalina 10.15.2 (19C57) AE17.0.1

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Community Expert ,
Jan 12, 2020 Jan 12, 2020

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I don't trust Catalina yet. Way too many changes and warnings from Apple. All it takes is one 32 bit line of code in any app you are trying to run and you have problems and those problems can show up in any other app. I'm going to give Catalina about 2 more upgrades before I jump. Adobe does not recommend Catalina for anything but 17.0.1 and who knows if all my 3rd party plug-ins are 100% compatible.

 

You might try checking the Activity Monitor and see if anything looks funny.

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New Here ,
Jan 29, 2020 Jan 29, 2020

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Has anyone found a fix? i got a deadline and i cant use the 3d tracker

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New Here ,
Feb 03, 2020 Feb 03, 2020

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It's not professional at all !! I really don't understand the way Adobe works since few years. We should be compensated because we all spend a lot of time to find an issue which still does not exist... Really upset bout this!

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Community Beginner ,
Mar 18, 2020 Mar 18, 2020

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I have the very same issue and really need to get my work done. Has anyone heard of any other solution yet? 

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New Here ,
Mar 22, 2020 Mar 22, 2020

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Explorer ,
Jan 30, 2021 Jan 30, 2021

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This link is no longer active.  😞

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New Here ,
Jun 08, 2020 Jun 08, 2020

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This is how I solved the problem. Close AE, then enter the Task Manager, there shut down all programs and background processes related to any Adobe program. Then re-enter AE and it should work.

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Explorer ,
Jan 30, 2021 Jan 30, 2021

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I think you must mean Activity Monitor, not Task Manager.

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New Here ,
Jan 30, 2021 Jan 30, 2021

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He probably means exactly what he said. Task Manager is Windows, Activity Manager is Mac OS.

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Explorer ,
Jan 30, 2021 Jan 30, 2021

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Oh, apologies.  OK, didn't know that.  I'm on a Mac.

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Explorer ,
Jan 30, 2021 Jan 30, 2021

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That solution worked for me too -- thanks for the tip -- but I did this in Activity Monitor not Task Manager.  Also, I had the Adobe Updater active, so I had to quit that.  There were probably 10 different Adobe related things in the Activity Monitor, such as Adobe core updater, core assistant, etc. etc. and I force quit all of them.  It was a bit of whack-a-mole as sometimes they would pop back up and I'd have to force quit them again.  But once they were all gone, I opened back up After Effects and was able to run Warp Stabilizer as normal.

 

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Explorer ,
May 06, 2021 May 06, 2021

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Update - the problem still exists, but this annoying fix still works. Anyone else have better / different luck?

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Community Beginner ,
Nov 25, 2021 Nov 25, 2021

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Hi, same here after updating to 22.01 Build 2 version.  Nothing worked yet. 

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New Here ,
Mar 02, 2023 Mar 02, 2023

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Still having the same issue in 2023.  Mac Version 23.2.1.  Uninstalled multiple times.

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New Here ,
Jan 09, 2024 Jan 09, 2024

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LATEST

Any news? I am having the same problem here.

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