Unable to execute my After Effect in Macbook Pro any more...

New Here ,
Mar 27, 2022 Mar 27, 2022

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It was normal and work very well, but one day it suddenlly unable to execute normally for no reason.

It always show this below and never working again even I press reopen. it also happend on my Illustrator.

Please help me, thank you so much.

 

The error logs is blow:

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: After Effects [17791]
Path: /Applications/Adobe After Effects CC 2019/Adobe After Effects CC 2019.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 16.1.2 (16.1.2)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-03-27 17:38:02.9682 +0900
OS Version: macOS 12.2.1 (21D62)
Report Version: 12
Bridge OS Version: 6.2 (19P744)
Anonymous UUID: CC895612-35DA-F9F5-E509-27EF3EB4644D

Sleep/Wake UUID: 1BFC323E-0916-4D5B-A29D-050941901F25

Time Awake Since Boot: 180000 seconds
Time Since Wake: 9385 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000010f61b000
Exception Codes: 0x0000000000000001, 0x000000010f61b000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [17791]

VM Region Info: 0x10f61b000 is not in any region. Bytes after previous region: 1 Bytes before following region: 110592
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
__LINKEDIT 10f5ce000-10f61b000 [ 308K] r--/rwx SM=COW ...p4decMT.dylib
---> GAP OF 0x1b000 BYTES
__TEXT 10f636000-10f78b000 [ 1364K] r-x/rwx SM=COW ...VideoRenderer

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x7ff81e361d80 _platform_memcmp$VARIANT$Base + 288
1 libConfigurer64.dylib 0x10abd6ace 0x10abc3000 + 80590
2 libConfigurer64.dylib 0x10abeb476 0x10abc3000 + 164982
3 libobjc.A.dylib 0x7ff81e1e5c6e load_images + 1546
4 dyld 0x10658b41c dyld4::RuntimeState::notifyObjCInit(dyld4::Loader const*) + 170
5 dyld 0x106590bfd dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&) const + 167
6 dyld 0x106590beb dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&) const + 149
7 dyld 0x106590beb dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&) const + 149
8 dyld 0x106590beb dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&) const + 149
9 dyld 0x106590beb dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&) const + 149
10 dyld 0x106590beb dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&) const + 149
11 dyld 0x106590cac dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const + 108
12 dyld 0x1065a432e dyld4::APIs::runAllInitializersForMain() + 222
13 dyld 0x106582358 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3438
14 dyld 0x1065814b4 start + 388

Thread 1:
0 libsystem_pthread.dylib 0x7ff81e349fec start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x7ff81e349fec start_wqthread + 0


Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010f61afff rcx: 0x0000000000000000 rdx: 0x0000000000000007
rdi: 0x000000010f61b000 rsi: 0x000000010ac4e6f0 rbp: 0x00007ff7bfefa290 rsp: 0x00007ff7bfefa290
r8: 0x00000000000000c7 r9: 0x0000000000000010 r10: 0x00000000000007fb r11: 0x0000000000000400
r12: 0x000000010abc3000 r13: 0x000000010f61affe r14: 0x0000000000000035 r15: 0x000000010ac4e6f0
rip: 0x00007ff81e361d80 rfl: 0x0000000000010297 cr2: 0x000000010f61b000

Logical CPU: 0
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14

Thread 0 instruction stream:
49 c7 c1 f0 0f 00 00 eb-97 0f 1f 80 00 00 00 00 I...............
66 0f 6f 04 0f f3 0f 6f-0c 0e 66 0f 74 c1 66 0f f.o....o..f.t.f.
d7 c0 3d ff ff 00 00 75-12 48 83 c1 10 48 39 d1 ..=....u.H...H9.
72 de 48 31 c0 66 0f ef-c9 5d c3 f7 d0 0f bc c0 r.H1.f...]......
48 01 c1 48 0f b6 04 0f-4c 0f b6 04 0e 4c 29 c0 H..H....L....L).
4d 31 c0 48 39 d1 49 0f-43 c0 66 0f ef c9 5d c3 M1.H9.I.C.f...].
[48]0f b6 04 0f 4c 0f b6-04 0e 4c 29 c0 75 09 48 H....L....L).u.H <==
83 c1 01 48 39 d1 72 e8-66 0f ef c9 5d c3 48 b9 ...H9.r.f...].H.
10 00 e0 ff ff 7f 00 00-48 8b 09 48 ba 00 00 00 ........H..H....
00 00 00 00 40 48 85 d1-74 11 83 3d 17 b3 81 41 ....@H..t..=...A
00 74 08 48 8d 05 5a 4d-00 00 c3 48 8d 05 8e fe .t.H..ZM...H....
ff ff c3 90 8b 06 89 c2-21 fa f0 0f b1 16 75 f6 ........!.....u.

Binary Images:
0x7ff81e360000 - 0x7ff81e369fff libsystem_platform.dylib (*) <f4a8a6fb-7eb7-3794-9196-39b494573a33> /usr/lib/system/libsystem_platform.dylib
0x10abc3000 - 0x10ac5cfff libConfigurer64.dylib (*) <a53ec2a6-f73b-38db-b09a-4a82afaea176> /Applications/Adobe After Effects CC 2019/Adobe After Effects CC 2019.app/Contents/Frameworks/LogSession.framework/Versions/A/Resources/libConfigurer64.dylib
0x7ff81e1dc000 - 0x7ff81e215fff libobjc.A.dylib (*) <33f2dc54-09f1-377f-9273-5da971aaa102> /usr/lib/libobjc.A.dylib
0x10657c000 - 0x1065e7fff dyld (*) <7de33963-bbc5-3996-ba6e-f1d562c17c95> /usr/lib/dyld
0x7ff81e348000 - 0x7ff81e353fff libsystem_pthread.dylib (*) <ee564342-d8f2-396d-b642-40092cf34d82> /usr/lib/system/libsystem_pthread.dylib
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.8G resident=0K(0%) swapped_out_or_unallocated=1.8G(100%)
Writable regions: Total=601.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=601.9M(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Kernel Alloc Once 8K 1
MALLOC 192.4M 30
MALLOC guard page 16K 4
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
STACK GUARD 56.0M 3
Stack 9232K 3
VM_ALLOCATE 3288K 5
__DATA 53.4M 666
__DATA_CONST 18.7M 215
__DATA_DIRTY 744K 126
__FONT_DATA 4K 1
__LINKEDIT 873.9M 209
__NV_CUDA 6064K 2
__OBJC_RO 81.8M 1
__OBJC_RW 3136K 2
__TEXT 959.5M 587
__UNICODE 588K 1
dyld private memory 3072K 3
mapped file 28.3M 2
shared memory 44K 4
=========== ======= =======
TOTAL 2.6G 1867
TOTAL, minus reserved VM space 2.2G 1867

 

-----------
Full Report
-----------

{"app_name":"After Effects","timestamp":"2022-03-27 17:38:04.00 +0900","app_version":"16.1.2","slice_uuid":"2a637cb8-5638-3cbc-b835-4fd5ee514208","build_version":"16.1.2","platform":1,"bundleID":"com.adobe.AfterEffects","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.2.1 (21D62)","incident_id":"465EAB71-170E-4582-B182-F56ADB22A690","name":"After Effects"}
{
"uptime" : 180000,
"procLaunch" : "2022-03-27 17:37:56.0594 +0900",
"procRole" : "Background",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro16,1",
"procStartAbsTime" : 181299873328842,
"coalitionID" : 1512,
"osVersion" : {
"train" : "macOS 12.2.1",
"build" : "21D62",
"releaseType" : "User"
},
"captureTime" : "2022-03-27 17:38:02.9682 +0900",
"incident" : "465EAB71-170E-4582-B182-F56ADB22A690",
"bug_type" : "309",
"pid" : 17791,
"procExitAbsTime" : 181306781195743,
"cpuType" : "X86-64",
"procName" : "After Effects",
"procPath" : "\/Applications\/Adobe After Effects CC 2019\/Adobe After Effects CC 2019.app\/Contents\/MacOS\/After Effects",
"bundleInfo" : {"CFBundleShortVersionString":"16.1.2","CFBundleVersion":"16.1.2","CFBundleIdentifier":"com.adobe.AfterEffects"},
"storeInfo" : {"deviceIdentifierForVendor":"D2A206B2-38AE-5686-9021-EB229C23F0E8","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.adobe.AfterEffects",
"crashReporterKey" : "CC895612-35DA-F9F5-E509-27EF3EB4644D",
"wakeTime" : 9385,
"bridgeVersion" : {"build":"19P744","train":"6.2"},
"sleepWakeUUID" : "1BFC323E-0916-4D5B-A29D-050941901F25",
"sip" : "enabled",
"vmRegionInfo" : "0x10f61b000 is not in any region. Bytes after previous region: 1 Bytes before following region: 110592\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n __LINKEDIT 10f5ce000-10f61b000 [ 308K] r--\/rwx SM=COW ...p4decMT.dylib\n---> GAP OF 0x1b000 BYTES\n __TEXT 10f636000-10f78b000 [ 1364K] r-x\/rwx SM=COW ...VideoRenderer",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000001, 0x000000010f61b000","rawCodes":[1,4553027584],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x000000010f61b000"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":17791},
"vmregioninfo" : "0x10f61b000 is not in any region. Bytes after previous region: 1 Bytes before following region: 110592\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n __LINKEDIT 10f5ce000-10f61b000 [ 308K] r--\/rwx SM=COW ...p4decMT.dylib\n---> GAP OF 0x1b000 BYTES\n __TEXT 10f636000-10f78b000 [ 1364K] r-x\/rwx SM=COW ...VideoRenderer",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
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}

 

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Community Expert ,
Mar 28, 2022 Mar 28, 2022

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New Here ,
Mar 29, 2022 Mar 29, 2022

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LATEST
Dear ToolfarmJP,

Thank you so much for helping me.
I tried the link you gave to me, and it still didn't work for me....
But still thank you.

Best,
Alan

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