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Unable to open After Effects on Mac OS 11.5.2

New Here ,
Sep 06, 2021 Sep 06, 2021

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Hi,

 

I am unable to laund my After effects program on Mac OS 11.5.2

Any idea on what I should do to get it back ?

 

Thanks !

 

Hugues

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Crash, Error or problem, Preview

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Adobe Employee ,
Sep 06, 2021 Sep 06, 2021

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Hi Hugues,

 

Sorry for your issue.

What happens when you try to launch After Effects? Do you get any error message or crash report? Also, what are your system specifications (CPU, GPU, RAM)?

Please try the suggestions in the following article: https://community.adobe.com/t5/after-effects-discussions/after-effects-troubleshooting-faq/m-p/10687... 

Let us know how it goes.

 

Thanks,

Nishu

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Adobe Community Professional ,
Sep 06, 2021 Sep 06, 2021

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What After Effects version?

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