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Unable to restart on safe mode

Explorer ,
Sep 13, 2023 Sep 13, 2023

I have issues with the last version. I tried to launch the app in safe mode but it's wont let me even clic on the safe mode window. It crashed. I installed a earlier version, same problem!

 

Anyone with this issue? 

TOPICS
Crash , Performance
135
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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023
LATEST

Hi HelloMissPixels,

 

Sorry about your issue.

Are you able to launch After Effects normally? If not, do you see any error messages or crash reports? What are your system specifications (CPU, GPU, RAM, OS version)?

We're here to help, just need more info.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

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