Unable to update/ install/ uninstall CC App and all Adobe App | After Effect Exporting issue

New Here ,
Jun 27, 2022 Jun 27, 2022

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Hi, community!

Currently, I am facing a problem with the Adobe app which I am not able to update, install or uninstall. I am using HP Laptop 14s-cf2xxx now. I tried to relaunch the CC app by using CTRL+ALT+ R and it is not working from my side. May I know how can I fix that?

 

Besides that, I am facing another problem in After Effects which I can't export the file to the media encoder and render it. When I tried to do so, a window pops up and said the Media Encoder is not installed although I did install it months ago. May I know what can I do?

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Adobe Employee ,
Jun 28, 2022 Jun 28, 2022

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Hi there,

 

Please go through the following article to find the error you are having trouble with and the appropriate troubleshooting steps to fix the error.

 

For your issue regarding After Effects, I will move this thread to the relevant forum.

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