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Update has started uninstalling my plugins EVERY SINGLE TIME

Participant ,
Feb 27, 2024 Feb 27, 2024

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The last three times I have updated, After Effects has installed two of my largest plugins (Superluminal Stardust and Element 3d) forcing me to go through the tedious process of reinstalling.

 

Why? This hasn't previously been an issue. Now, when I NEED TO WORK RIGHT NOW I am instead, reinstalling plugins.

 

Creative Cloud has been here since 2011. Why is this an issue again?

 

 

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correct answers 1 Pinned Reply

Adobe Employee , Feb 28, 2024 Feb 28, 2024

It's possible the plugin is being installed into the app version specific plugin folder instead of in the cross-version folder. If that's the case, then a new version of AE may not find the previously installed version of the plugin. 

 

Do you know where the "missing" plugins are being installed to? 

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Adobe Employee ,
Feb 28, 2024 Feb 28, 2024

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It's possible the plugin is being installed into the app version specific plugin folder instead of in the cross-version folder. If that's the case, then a new version of AE may not find the previously installed version of the plugin. 

 

Do you know where the "missing" plugins are being installed to? 

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Adobe Employee ,
Apr 01, 2024 Apr 01, 2024

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I'll move your post to the Discussions board while we await your information.

 

Thanks,

Nishu

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