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Vídeo importado não aparece o áudio no AE

New Here ,
Oct 24, 2022 Oct 24, 2022

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Ao importar um vídeo simples para o AE, ele não carrega o áudio, sendo que o vídeo possui e não aparece nem a forma de onda do áudio. Já até reinstalei o programa, reimportei a mídia, mas continua não reproduzindo o áudio nem no preview, nem ao exportar o arquivo final (render). Esse erro coincidiu após a última atualização.

 

AE version 23.0

MAC OS Big Sur 11.7

 

 

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Community Expert ,
Oct 24, 2022 Oct 24, 2022

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Let me move this to the After Effects forum for you, which is the appropriate forum for your question.

* The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.
* Questions about business plans should be posted in Enterprise and Teams 
* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

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LEGEND ,
Oct 24, 2022 Oct 24, 2022

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What does "simple video" mean? What are the actual specifications of the file? What are your audio preferences?

 

Mylenium

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New Here ,
Oct 24, 2022 Oct 24, 2022

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É um vídeo formato MP4 de 1 minuto apenas. É possível ver e ouvir o vídeo normalmente fora do AE, mas ao importar a mídia não aparece nem o waveform.

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New Here ,
Oct 24, 2022 Oct 24, 2022

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Minha solução até o momento:

 

- Importei o vídeo .MP4 para o Premiere;

- Importei a sequencia do Premiere direto para o AE.

 

Dessa vez apareceu o áudio (waveform), mas acredito ser um bug dessa nova atualização do AE.

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