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V25.5 Keeps crashing

Explorer ,
Oct 15, 2025 Oct 15, 2025

AE_Crahs.JPG

AE_Crahs2.JPG


No plugin, I have a feeling it's related to the puppet tool.
I can't continue my work and considering to finaly switch to another software, the past 2-3 years of unstability drives me nuts.

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Crash
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Adobe Employee ,
Oct 15, 2025 Oct 15, 2025

After those error dialogs appear, are you getting a "Submit Crash Report" dialog? If so, can you make sure you're submitting that, make sure your email address is in the dialog. We can look up the crash and see if we can identify what's going on for you.

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Explorer ,
Oct 15, 2025 Oct 15, 2025

I do not get a "Submit Crash Report" dialog.

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Explorer ,
Oct 19, 2025 Oct 19, 2025

Any help?

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Explorer ,
Oct 20, 2025 Oct 20, 2025

I went to 25.4, the software start the launch and disapear, nothing happen.
Then went to 25.3, it now works.

So something is crashing everything with 25.5, it wasn't just one project, it's anything, just new make it crash.

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Adobe Employee ,
Oct 24, 2025 Oct 24, 2025
LATEST

Glad to hear that 25.3 works. Thanks for updating the thread.

If you wish to troubleshoot the 25.5 version - Are you working with templates? Are there any third-party plug-ins installed? Try running After Effects in Safe Mode with third-party plug-ins disabled.

Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

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