video glitching/freezing

[mimic400]

Everytime i try to preview  my video in after effects, its freezes then glitch to the next part, i know from another community post that they also had a similar problem and something about after effects freezing H.264 videos,but even after i did what they said to do, it continued,can someone please help!!

[nishu_kush]

Hi mimic,

Thanks for reaching out. Please share the following details:

Could you share the link to the Community thread that you mentioned above? Does it freeze with any video that you try to preview or it happens with a particular video file? Also, what are your system specifications (CPU, GPU, RAM, OS)?

We're here to help, just need more info.

Thanks,

Nishu

[mimic400]

Hey thanks for replying and sorry for my late reply, i was busy for a long time. It freezes everytime i try to preview it and then glitches to another part. My laptop has AMD Ryzen 3 3200U, Vega 3 Graphics, Windows 10 , 4 GB DDR4, 128GB SSD.