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Vista de composición de After Effects se congela depsues de unos minutos.

Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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Cada vez que abro After Effects (no importa la versión), la vista de la composición se congela. Todo el resto de la interfaz sigue funcionando, incluso puedo manejar los elementos que están en la vista, pero no los puedo ver porque la vista se congeló en el último fotograma visto y ahí quedó.

 

Vi que esto le sucedió a varias personas, he usado GPUs menos potentes y no he tenido ningun problema, así que no creo que el problema venga por recursos de mi pc.

 

Veo que es un caso que le ha pasado a bastante gente y aún no han tenido solución. Alguien me puede ayudar con esto?

 

Gracias!

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Crash , Performance

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Adobe Employee ,
Mar 26, 2024 Mar 26, 2024

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Hi Ronaldo,

What are your system specifications (CPU, GPU, RAM, OS version)? Do you see this issue in all the projects? Have you tried clearing the media cache (Edit > Purge > All Memory & Disk Cache)?

We need the details so we can understand the issue properly.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Yes in all projects and in different versions of AAE. I tried to clean them but it continues.

I attatched my PC spects.

 

thanks!

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