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Wacom Intuos 5 touch problem

Community Beginner ,
May 17, 2021 May 17, 2021

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Hello,

 

I am on a MacOs Catalina, Intel Core i9 machine.

I installed the latest driver for my Wacom tablet and this error happens:

 

When I want to scroll down in any of my menu's while in AE, it doesn't work with 2 fingers.

When I am on another program, for instance my browser and AE is in the background (like not

active) and I hover over AE, I can scroll. As soon as I hop over to AE, it stops working.

 

What is happening and what is the fix...?

 

Kind regards,

Rens

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Error or problem , How to , Performance

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Community Expert ,
May 19, 2021 May 19, 2021

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One older version of the driver sometimes works better with the certain version of After Effects. Would you try it?

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Community Beginner ,
May 26, 2021 May 26, 2021

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Nope...

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May 26, 2021 May 26, 2021

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Hi Rens,

 

Can you check if you're running into a similar issue that has been discussed in this thread? https://community.adobe.com/t5/after-effects/wacom-intuos-failure-in-after-effects/td-p/11416413

 

Thanks,

Rameez

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