When i use any sapphire plugin ae always crash

[Mustafa29869227eiw1]

Sometimes doesnt show any report instantly crash, sometimes crashing with 'send report' windows. This is frustrating. I really cannot stand with that, I have tried:

Remove After Effects and reinstall these versions:

After Effects 2023 v23.4.0.53

After Effects 2022 v22.6

After Effects 2022 v22.1.1.174

on Sapphire:

Boris FX Sapphire v2019.021

Boris FX Sapphire v2022.5

Boris FX Sapphire v2023.01

Boris FX Sapphire v2023.03

Boris FX Sapphire v2023.5 [The lastest version as of today]

and nothing change.

Please help what can i do right now? Im gonna be insane, really tired. 

[Rick Gerard]

Check the Boris FX Licensing tool and make sure everything is up to date. I have no Saphire issues.

[jenkmeister]

We received the crash you sent up from 23.4. The issue is directly in the Flicker/Shake effect itself. It appears related to an allocation of memory that Flicker/Shake is then crashing on. I would recommend reaching out to BorisFX for further support.

[nishu_kush]

Hi Mustafa,

Let us know how it goes with the BorisFX.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu

[Harry J. Frank]

Hi Mustafa, please feel free to post your issues in the BorisFX forum, https://forum.borisfx.com

or with support https://borisfx.com/support/

Someone in either of those places will get your issue resolved.

[sweanqx252829381tl0]

me too 

[Harry J. Frank]

Contact BorisFX support. https://support.borisfx.com/