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why is the color of the video inserted incorrect?

Community Beginner ,
Aug 27, 2021 Aug 27, 2021

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I insert the video in After Effects, but,somehow,the color of the video is incorrect!!!

It's very strange and pinkish color .  If the video works correctly,beatiful waterfall should be displayed on the screen. why ??? Would someone help me!

 

Screenshot (48).png

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Error or problem, Import and export

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correct answers 1 Correct answer

Adobe Community Professional , Aug 27, 2021 Aug 27, 2021
Update your system's graphics driver and check tha hardware acceleration settings in the preferences, the comp viewer and the preview panel. Mylenium

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Adobe Community Professional ,
Aug 27, 2021 Aug 27, 2021

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Update your system's graphics driver and check tha hardware acceleration settings in the preferences, the comp viewer and the preview panel.

 

Mylenium

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Community Beginner ,
Aug 27, 2021 Aug 27, 2021

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Thank you for replying.I'm very glad.

I checked the graphics driver, but I found that it is updated . Also I checked the preview panel, but I found nothing wrong with that.

 

I can't still solve the problem. I'm sorry. Would you have another solution?

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Community Beginner ,
Aug 27, 2021 Aug 27, 2021

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I serched the latest version of the intel graphics driver , and I found the vesion I used was out of date.

Just now , in After Effects the video is displayed correctly!

Your answer is very helpful!!!    I am relieved.

 

Thank you a lot!!!!!   

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Adobe Community Professional ,
Aug 27, 2021 Aug 27, 2021

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My first guess is that the source file is using a MPEG compression format and it is corrupted. Try transcoding to a suitable production format like DNxHD/DNxHR or ProRez using the Adobe Media Encoder. 

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Community Beginner ,
Aug 27, 2021 Aug 27, 2021

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I've just solved the problem!

Thank you for thinking about it!!!

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