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에펙이 실행이 안되요

New Here ,
Sep 15, 2020 Sep 15, 2020

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KakaoTalk_20200916_024734456.jpg

KakaoTalk_20200916_024734795.jpg

어떻게 해야 하나요???? 2019 버전 사용 중입니다

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Adobe Employee ,
Sep 16, 2020 Sep 16, 2020

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Hi there,

 

Sorry for your issue.

Could you let us know your system specifications (CPU, GPU, RAM, OS version)? Also, what is the exact version of After Effects are you using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...

Meanwhile, try launching After Effects as administrator and see if it brings any change.

 

Let us know.

 

Thanks,

Nishu

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