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When trying to export ( File > Export > Add to media encoder queue )
I receive the error message in the subject line of this post.
Mac is up to date and I've attached image of computer specs.
Here is what I've tried so far:
I restarted computer between each step and removed preferences using CC prompt (no manual deletion)
I would greatly appreciate support help on this as nothing is working and I continue to get the same error message, and therefore cannot export anything from After Effects to Media Encoder.
Hi, I had to have our IT staff remove and replace everything from the ground up. It resolved the issue so I will close the ticket, thanks.
Sorry for your issue and thanks for the detailed post.
Could you try turning off the firewall and disabling the antivirus to avoid any interference?
Let us know if it helps.