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Adding Effects created preview glitch

Community Beginner ,
Dec 03, 2019 Dec 03, 2019

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Hi,

Attached is an image of what my preview plays. This is supposed to be text with a glow effect. Is there any way that I can preview my project without the glitch. Also this is the first project I'm creating with a new laptop.

 

Any help is appreciated!

Screen Shot 2019-12-03 at 2.54.16 PM.png

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Performance , Preview

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correct answers 1 Correct answer

Community Expert , Dec 03, 2019 Dec 03, 2019

Try to disable GPU Acceleration. Go to File > Project Settings. Under the Video Rendering and Effects tab, change Use to Mercury Software only.

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Community Expert ,
Dec 03, 2019 Dec 03, 2019

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Try to disable GPU Acceleration. Go to File > Project Settings. Under the Video Rendering and Effects tab, change Use to Mercury Software only.

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Community Beginner ,
Dec 03, 2019 Dec 03, 2019

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Thank you!

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Community Beginner ,
Dec 04, 2019 Dec 04, 2019

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Is it a macbook pro 16" by any chance? I have the same problem with mine.

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Community Beginner ,
Dec 04, 2019 Dec 04, 2019

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Yes I have the new macbook pro 16". Hopefully this helps you too!

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Participant ,
Dec 04, 2019 Dec 04, 2019

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You're probably on a new 16" screen MacbookPro.
This is a known bug, and apparently Adobe is already working on it.
Should be resolved in the next update.

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