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Adobe After Effect 2020 Crash!!

New Here ,
Jun 29, 2020

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It only happen when I import a psd file as composition. footage works fine. also it happen with all psd files.

Any suggestion?

Thank you.

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Crash, Import and export

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Adobe After Effect 2020 Crash!!

New Here ,
Jun 29, 2020

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It only happen when I import a psd file as composition. footage works fine. also it happen with all psd files.

Any suggestion?

Thank you.

TOPICS
Crash, Import and export

Views

50

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 29, 2020 0
Adobe Employee ,
Jul 01, 2020

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Hi abboud,

 

That's not ideal, sorry about your issue?

What's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...

Have you tried resetting the preferences of After Effects yet: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

Let us know if it helps.

 

Thanks,

Nishu

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