I cleaned out and deleted a bunch of old files to save space so I could update Ae, but when I try to launch after updating it will just crash. I've uninstalled and reinstalled, restarted the computer, and tried to reset some of the files I had (although none of them were connected to Ae, it was mainly photos, videos, and old versions of Windows I no longer needed), yet it still crashes upon launching.
Here is the crash report:
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="2.1.1" clientVersion="2.1.1" applicationName="After Effects" applicationVersion="16.0.1" build="48" source="Windows-Client">
<time year="2018" month="12" day="11" hour="17" minute="19" second="32" timeoffset="-480" timezone="Pacific Standard Time"/>
<user guid="531e5b81-59e9-4c07-ad87-c5eed9a31a6b"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="17134" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="8154" machine="Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz" model="Intel64 Family 6 Model 94 Stepping 3" cpuCount="8" cpuType="8664" cpuFreq="3408 MHz"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFB24F80819">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFB24F80819" symbolname="clGetKernelSubGroupInfoKHR"/>
<stackStatement index="1" address="0x00007FFB24F6C4A7" symbolname="unknown"/>
<stackStatement index="2" address="0x00007FFB24FBCEDA" symbolname="clGetKernelSubGroupInfoKHR"/>
<stackStatement index="3" address="0x00007FFB24F6D10E" symbolname="clGetPlatformIDs"/>
<stackStatement index="4" address="0x00007FFB24F741E9" symbolname="clEnqueueTask"/>
<stackStatement index="5" address="0x00007FFB254432B5" symbolname="clEnqueueWriteBufferRect"/>
<stackStatement index="6" address="0x00007FFB2540C85B" symbolname="clEnqueueWriteBufferRect"/>
<stackStatement index="7" address="0x00007FFB259810BE" symbolname="unknown"/>
<stackStatement index="8" address="0x00007FFB25986977" symbolname="clGetHostTimer"/>
<stackStatement index="9" address="0x00007FFB75E8285F" symbolname="RtlRunOnceExecuteOnce"/>
<stackStatement index="10" address="0x00007FFB7247417A" symbolname="InitOnceExecuteOnce"/>
<stackStatement index="11" address="0x00007FFB259812E1" symbolname="clGetPlatformIDs"/>
<stackStatement index="12" address="0x00000000106D1E7C" symbolname="GF::OpenCLModuleSources::AddKernelStrings"/>
<stackStatement index="13" address="0x00000000106D6E7F" symbolname="GF::OpenCLModuleSources::AddKernelStrings"/>
<stackStatement index="14" address="0x000000001062B1BB" symbolname="GF::Initialize"/>
<stackStatement index="15" address="0x00000000148F31BF" symbolname="GK::Initialize"/>
<stackStatement index="16" address="0x000000000E54C592" symbolname="ae::prem::AudioConformUtils::AudioConformUtils"/>
<stackStatement index="17" address="0x000000000E55EB7F" symbolname="PREM_Birth"/>
<stackStatement index="18" address="0x0000000181E81EE4" symbolname="NIM_SetCmdName"/>
<stackStatement index="19" address="0x0000000181E15288" symbolname="CEggApp::BirthPkgGrpD"/>
<stackStatement index="20" address="0x0000000181E1F476" symbolname="CEggApp::IEggApp"/>
<stackStatement index="21" address="0x0000000181DCBE46" symbolname="CEggApp::CEggApp"/>
<stackStatement index="22" address="0x0000000181E4D54B" symbolname="egg::dynamiclinksupport::SetMemoryLimits"/>
<stackStatement index="23" address="0x00000001818B32F3" symbolname="AEWinMain"/>
<stackStatement index="24" address="0x0000000140002C38" symbolname="unknown"/>
<stackStatement index="25" address="0x00000001400038BD" symbolname="unknown"/>
<stackStatement index="26" address="0x0000000140003EDA" symbolname="unknown"/>
<stackStatement index="27" address="0x00007FFB753F3034" symbolname="BaseThreadInitThunk"/>
<stackStatement index="28" address="0x00007FFB75ED1471" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x0000000029692160"/>
<register name="RCX" value="0x0000000000000001"/>
<register name="RDX" value="0x0000000030F10360"/>
<register name="RSI" value="0x00000000295FD040"/>
<register name="RDI" value="0x0000000029632CC0"/>
<register name="RSP" value="0x0000000000BFCCA0"/>
<register name="RBP" value="0x0000000000000000"/>
<register name="RIP" value="0x00007FFB24F80819"/>
<register name="EFL" value="0x0000000000010206"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>
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3
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