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Adobe After effects Out of Memory after 10 -20 mins working

New Here ,
Sep 16, 2017

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Hi

i am really started getting angry about this i maybe dont have a 5000 Dollar workstation

but 32 gb Ram and 6 Cores should be engouth to work with that Software in HD right ?

here my system specs

Intel i7 4930K

GTX 1080

32GB RAM

C: 750 SSD EVO

so every time i working in AE or PR but specially AE after 10 -20 mins previewing the program crashes because its out of Memory.

Is there anyway to fix that ?  Sometimes i purge everything and it shows like 2 - 40gb of purging .

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Adobe After effects Out of Memory after 10 -20 mins working

New Here ,
Sep 16, 2017

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Hi

i am really started getting angry about this i maybe dont have a 5000 Dollar workstation

but 32 gb Ram and 6 Cores should be engouth to work with that Software in HD right ?

here my system specs

Intel i7 4930K

GTX 1080

32GB RAM

C: 750 SSD EVO

so every time i working in AE or PR but specially AE after 10 -20 mins previewing the program crashes because its out of Memory.

Is there anyway to fix that ?  Sometimes i purge everything and it shows like 2 - 40gb of purging .

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Sep 16, 2017 0
LEGEND ,
Sep 16, 2017

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Thanks for all the helpful diagnostic information  -- almost none.

How big is your cache?  Are you telling us you only have a lousy 750 GB storage?  Cripes, I almost have that much on my flippin' phone!

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Sep 16, 2017 0
New Here ,
Sep 16, 2017

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Ofc not i have  the caching on a 4 TB hard drive

and how can i make that diagnostic information thing again

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Sep 16, 2017 0
New Here ,
Sep 17, 2017

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here of a screenshot what is happening . After i recorded four mp4 videos just re rendering mp4 ! ss+(2017-09-17+at+02.05.45).png

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Sep 17, 2017 0
Adobe Community Professional ,
Sep 19, 2017

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Can we please see a screenshot of your memory settings in the preferences?

Wait...what is that Wise Memory Optimizer thing? That...might cause problems.

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Sep 19, 2017 0
New Here ,
Sep 19, 2017

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Hi

that Wise Memory Programm helps sometimes to have not a AE crash

so here my settings

ss+(2017-09-19+at+05.55.55).png

ss+(2017-09-19+at+05.55.24).png

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Sep 19, 2017 0
Adobe Employee ,
Oct 04, 2017

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Hi jay,

Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.

Thanks,

Kevin

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Oct 04, 2017 0
New Here ,
Oct 04, 2017

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nope still the same problem

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Oct 04, 2017 0
Explorer ,
Oct 06, 2020

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200 GB is too much if its from the OS drive.

Try to transfer the Disk Cache to other drive.

 

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Oct 06, 2020 0
Explorer ,
Nov 07, 2017

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I am also having an issue. I find it happens when I playback the composition.

I have 24GB RAM, which should be more than adequate. I am creating animation in 1080p at 24fps.

ae1.PNG

After playing about 20 seconds of footage.

ae2.PNG

After clicking export (and subsequent crash)

ae3.PNG

Error message.

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Nov 07, 2017 0
Community Beginner ,
Dec 04, 2017

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Sooooo, is Adobe working on a fix for this yet?  Still dead in the water after a month of waiting.

Adobe After Effects CC 2018, Photoshop CC 2018, and Illustrator 2018 ALL have this same "Out of Memory" issue.  We even tried loading it up on a system with 64gb of RAM.  Wanna know what happened?  Yup.  Out of memory.

Cripes, man.

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Dec 04, 2017 0
Explorer ,
Dec 11, 2017

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OK I think I have fixed my memory issue. I was changing preview quality in the preferences section, but this did nothing.

Instead, under the preview pane there is a small drop down box. I changed this to quarter and now I can preview without memory issues.

Capture.JPG

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Dec 11, 2017 0
Community Beginner ,
Jan 21, 2019

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I’ve the same problem , 32 gig ram , SSD cashed 240gb

quadro 4000 card .  Ever since I installed 2018,   systen Has been running fine for 4 years ....   all this stupid talk about file sizes and preview res , are adobie Saying  that 80 90 percent of people won’t be able to use this software as 8 or 16 gig is  of ram is pretty standard .  for professionals. 32 64  for sure but it makes no difference ...  tested it on a 128 gig still had the same prblems . It’s shit

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Jan 21, 2019 2
Community Beginner ,
Oct 31, 2018

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exact same problem with 2019 AE, full memory and suspended / 16гб kingstone, Asrock pro 3

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Oct 31, 2018 0
Community Beginner ,
Jan 22, 2019

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Hello Adobe - Same or similar issue with me. Just upgraded GPU to gtx1070 thinking that was it. I had spent several hours with support thinking they had solved the problem with clicking mercury transmit, but no.. started again. (then I bought the 1070) It sometimes crashes AE, other times crashes system. My error msges alter from "out of memory; requested.. etc" to "unexpected store" and others. I will click it shut and more windows pop up with new error msgs. No known action seems to create the problem. Doing relatively simple animation with photoshop files and Character Animator files. Sometimes can have many effects without error, and other times hardly any effects with error. It just happens when it wants to. Been going on for a month now. need to get work done.. please help.

i3-4130 cpu @ 3.40 GHz

GTX1070 8gb

200 gb cache SSD

32gb RAM

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Jan 22, 2019 0