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AE 16.0 Win Crash with Video Copilot Optical Flares

Adobe Employee ,
Oct 23, 2018

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Through our Crash Reporter system, the AE team is tracking a crash in AE 16.0 (Adobe After Effects CC 2019) on Windows occurring in the Video Copilot Optical Flares plug-in. The crash seems to happen both when converting older AE projects to AE 16.0, and when applying the plug-in directly in a new AE 16.0 project.

We are working with the Video Copilot team to determine a cause, but have not yet been able to successfully reproduce it ourselves. One possible cause could that it's happening in an outdated version of the plugin.

If you are experiencing this crash, go to: VIDEO COPILOT | After Effects Tutorials, Plug-ins and Stock Footage for Post Production Professional...  and update to the current version.

Please let us know if this does or does not resolve the crash.

Thx!

Paul Uu

AE Quality Engineering

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AE 16.0 Win Crash with Video Copilot Optical Flares

Adobe Employee ,
Oct 23, 2018

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Through our Crash Reporter system, the AE team is tracking a crash in AE 16.0 (Adobe After Effects CC 2019) on Windows occurring in the Video Copilot Optical Flares plug-in. The crash seems to happen both when converting older AE projects to AE 16.0, and when applying the plug-in directly in a new AE 16.0 project.

We are working with the Video Copilot team to determine a cause, but have not yet been able to successfully reproduce it ourselves. One possible cause could that it's happening in an outdated version of the plugin.

If you are experiencing this crash, go to: VIDEO COPILOT | After Effects Tutorials, Plug-ins and Stock Footage for Post Production Professional...  and update to the current version.

Please let us know if this does or does not resolve the crash.

Thx!

Paul Uu

AE Quality Engineering

Views

5.7K

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Oct 23, 2018 0
Adobe Community Professional ,
Oct 23, 2018

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I'm having no issues with Optical Flairs. OSX 10.14

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Oct 23, 2018 0
Adobe Employee ,
Oct 24, 2018

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Yes, we are only seeing this crash on Windows.

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Oct 24, 2018 0
Community Beginner ,
Oct 26, 2018

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Followed the link you are providing, downloaded and re-installeded it, works well now.

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Oct 26, 2018 0
New Here ,
Nov 03, 2018

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I worried this issue and Update works well.

thx.

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Nov 03, 2018 0
New Here ,
Nov 08, 2018

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I have this problem at present. I can't work with Video Copilot. I work with Ae CC 2019, i7 7700k and  RTX2080Ti.

My version of the program is up to date.

Sry for my bad english

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Nov 08, 2018 0
Adobe Community Professional ,
Nov 08, 2018

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Kevind...

What OS? Have you updated the plug-in? It's working just fine for me.

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Nov 08, 2018 0
New Here ,
Oct 08, 2020

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VC is causing premiere to crash also.

Using the most current version of VC + Premiere Pro 2020 + Windows 10

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Oct 08, 2020 0
New Here ,
Oct 08, 2020

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Resolved.

The plugin was mistakenly filed under the shared folder 'Adobe/Common/Plug-ins/7.0/MediaCore' folder.

It was supposed to sit under Adobe/Adobe After Effects 2020/Support Files/Plugins.

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Oct 08, 2020 0
New Here ,
Nov 12, 2018

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thaks with that update it works!!!yeii

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Nov 12, 2018 0