AE CC 2018 ridiculously slow

Community Beginner ,
Feb 12, 2018 Feb 12, 2018

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Seriously, what is wrong with AE CC 2018!?

I'm on an absolute beast of a workstation, a HP Z840 with 128 GB RAM, dual Titan X:s and so forth, but I can't even preview a simple text animation!

It takes forever to preview, and playback tops out at about 10 fps... I've got nothing in the timeline but animated text, no other graphics, no video, nothing.

And it's not only the preview that's messed up, the entire interface is laggy, when I move the cursor in the timeline sometimes it takes like a second for it to catch up.

Everything I try to do, import a file, keyframe an object, add an effect to something, and so on, takes forever.

I've done restarts, checked nvidia drivers, purged all memory and disk cache, cleaned database an cache, everything you could ever think of, but it's still painfully slow.

I never had these problems in cc 2017, it ran like a dream.

I'm at a point where it is virtually imposible to work, and it's making me a bit frustrated to say the least.

Don't tell me I have to downgrade to be able to work, that would just be, well, silly.

Why on earth would anybody release a version this unstable?

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correct answers 1 Correct Answer

Adobe Employee , Feb 14, 2018 Feb 14, 2018
Hi Niklas.Alden,Please contact support for assistance with this: FAQ: How do I contact Adobe Support? Let us know any solutions they help you find.Thanks,Kevin

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Participant ,
May 06, 2019 May 06, 2019

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i totally agree with you.

it seems that in the last years after effects developers are doing more harm than good.

i also work in a big vfx company and recently i asked to the IT guys to take a look at the problems i have with after effects, they laughed at me, basically this program is a joke in the vfx industry.

but still i think AE could be a great tool even for the high end industry.

What i like about it is that you can do many many things in one software, it would be great for pre production, and as far as i know there is no other software that could replace AE in this regard.

I think adobe should learn from maxon, the way they are developing c4d is almost perfect in my opinion.

at maxon they have something for everyone, the casual user and the high end user! and c4d is stable, really really stable!

Please adobe dont forget about us!

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Engaged ,
May 06, 2019 May 06, 2019

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I do fairly simple animations most days, basically just 3D type spinning around with an Element 3D object involved and yeah, After Effects is just really slow. I found horizontal guides (when turned on) slowed it down even more but even without them it's very slow. Tough to create nice animations when you're waiting for the program to catch up. This is affecting my business.

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Community Beginner ,
May 13, 2019 May 13, 2019

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At this point I think it seems obvious that Adobe has no interest in fixing After Effects CC 2018.

Can anyone suggest other software options for simple video & text editing? I just need to put together some moving text and shapes layered over video for an internal promotional video so I don't need a lot of fancy effects.

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Participant ,
May 13, 2019 May 13, 2019

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hitfilm: https://fxhome.com/hitfilm-pro     never tried this one but it looks like an after effects clone

cavalry: https://mainframe.co.uk/cavalry     this one is not out yet, but looks very very promising

blender https://www.blender.org/       not really a 2d app but i think you can do motion graphic with this and its free!!

personally i try to do as much as i can in c4d, but of course if i need to do simple compositing or i need video effects i go back (reluctantly) to ae

thats the problem, adobe has a strong monopoly with after effects,

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Adobe Community Professional ,
May 13, 2019 May 13, 2019

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jacksonp44984267  wrote

At this point I think it seems obvious that Adobe has no interest in fixing After Effects CC 2018.

Correct. They're focused on fixing the most recent version and not on CC 2018.

jacksonp44984267  wrote

Can anyone suggest other software options for simple video & text editing? I just need to put together some moving text and shapes layered over video for an internal promotional video so I don't need a lot of fancy effects.

With the new essential graphics panel in Premiere Pro, you can do a lot of basic stuff now that wasn't possible before. So, depending on how non-fancy you need it to be, that might work for you.

Alternatively, you might find that building a simple mogurt in AE that you can edit in Premiere Pro is a faster way of working for you as well.

I too am looking forward to Cavalry. It seems like the only thing remotely close to being able to compete with AE and I think competition is great. Even if I never use Cavalry, it might push Adobe to improve AE more. I know they recently added a number of people to the AE team, so perhaps it's already working.

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Participant ,
May 14, 2019 May 14, 2019

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i really like essential graphics, great idea! but of course it is orribly bugged! not just for me but all pc in the office have the same problem.

we use 15.1.2

if my project uses essential graphics the pc slows down and with time it gets to a point that i cannot work any more (everything become super laggy and non responsive), so after 20 min of work i have to restart after effects and i get the string memory leak (83 :: 2) error.

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New Here ,
May 12, 2019 May 12, 2019

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SAME F****** PROBLEM HERE ! Absolute beast worksation and AE lagging as SH** !! Is Adobe will answer one day ??????

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Community Beginner ,
May 13, 2019 May 13, 2019

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I'll just leave this here...

Screen Shot 2019-05-01 at 3.35.37 pm.png

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Engaged ,
May 13, 2019 May 13, 2019

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So the renderer isn't using your processors to their full potential? I get the opposite problem on my Mac, After Effects appears to be using more than 100% of the CPU when rendering. Even when I add a horizontal guide to my comp, CPU usage goes to 40% even without anything else going on.

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New Here ,
May 19, 2019 May 19, 2019

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Hello Adobe.

I've had issues with performance of After effects preview from beginning of my Adobe Cloud purchase. That is since last black friday sale when I bought Adobe Cloud license. Most of the work I am doing is animating explainer animations with Ilustrator graphics so my entire projects are somewhere arround 500mb in size and everything is vector graphics. I have 32gb or ram, 4 cores and 8 threads wich I know is not a lot but it was enougn until I bought the license. With old versions I had no problems at all. But now I am really thinking of an alternative, because I am torturing my self with working in After effects. I've tryed different solutions from deticating Ae more ram (up to 20gb), reducing resolution, reducing preview quality, optimizing files from Ai, a lot... NOTHING WORKED! It is still a outrageously slow process.

Since I've read this doens't happen to all of Ae users. Can anyone (or Adobe support) please sugest a solution on how to fix this?

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Participant ,
Jun 24, 2019 Jun 24, 2019

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If you are working on a high DPI monitor with Windows 10 scaling activated:

1) Please vote in this User Voice thread: Add a high DPI user interface scaling setting for Windows – Adobe video & audio apps

2) and try this crude workaround (makes the UI a bit blurry but faster):

- Locate "AfterFX.exe" (typically C:\ Program Files\Adobe\Adobe After Effects CC 2019\Support Files

- right click > Properties > Compatibility (Tab) > "Change high DPI settings" > High DPI scaling override > "System" (not Application, not System enhanced)

- apply

- open AE and try

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New Here ,
Mar 27, 2021 Mar 27, 2021

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oua ! resolve my Ram preview lagging . i have activate this DPI features . and resolve my strong issue lagging.

great thanks 

GiO

 

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New Here ,
Jun 20, 2019 Jun 20, 2019

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after I had this problem for several days and nothing helped, the following worked: uninstall after effects with all default settings and reinstall without migrating data!

I know this sounds easy, but maybe one or the other hasn't tried it yet. I had every issue before: no playback possible, lack of performence etc.. Now everything is fine.

edit:
it worked for the playback, but when you work on 2 screens the performance is really slow. But the workflow with changing the HighDPI settings is still woking!

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New Here ,
Nov 25, 2019 Nov 25, 2019

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Same issue for me. Powerhouse Intel Core i9-9940x @ 3.30 Ghz, Dual GeForce RTX 2080 Ti's, 64gb RAM, this computer is absolutely juiced up and AE runs BRUTALLY slow. It's nearly impossible to work with!

 

As a primarily motion graphics artist, this rig was a huge waste of money because AE utilizes only a small fraction of it's power. Ridiculous.

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Explorer ,
Apr 18, 2020 Apr 18, 2020

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Did Adobe ever provide an answer for this? I'm having these issues on a top spec macbook pro 2019 with Mojave & AE 2020. Posted several times, even made a fxxing video so they could see the problem in action. Tried phoning them a billion times.

 

Unbelievably frustrating. 

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New Here ,
Jun 17, 2020 Jun 17, 2020

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I had the same issue. 


I solved this problem with:
Edit > Purge > All Memory & Disk Cache...

 

Try it and tell me if it works.

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Explorer ,
Aug 06, 2020 Aug 06, 2020

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I finally found a solution!

While setting up a new machine from scratch for work recently, I decided to give something different a try, it seems to have sorted all the major performance issues. So from a fresh install of MacOS or Windows, just before you install the Creative Cloud installer, stop there, *cancel your subscription, don't install any Adobe software ever again* and instead migrate to alternatives made by compaines whose livelihood depends on the quality of their products, not the maintenance of a rapidly decaying monopoly. It really is sad to watch, I've been using Adobe software since 1998, but the company is riddled with late-stage marketing cancer, save yourself the pain and jump ship, the alternatives perform so much better you'll genuinely laugh out loud.

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New Here ,
Aug 10, 2020 Aug 10, 2020

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I had this same issue in AE 2020, and the miracle fix for me was to turn off guides in the UI of After Effects.  Who knows the reason this happened other than to irritate me to the point of insanity, but fortunately I didn't have to reinstall everything.  Hopefully the same solution helps someone else.

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Community Beginner ,
Aug 16, 2020 Aug 16, 2020

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Hello. I also have these same unbearable problems.  I am working on a bare-bones project, using elements created inside After Effects, but EVERY MOVE I MAKE is laggy.  Just moving the cursor around.  I am working on a new machine, packed with RAM.  This is unacceptable.  

What is the remedy?  

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New Here ,
Sep 17, 2020 Sep 17, 2020

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I would say download Adobe CC2014; the last known version to use multi-core processing. But oh wait, they cancelled that download now. There is no more multi-core processing AE-versions available to ANYONE.

 

So I'm pulling the plug myself as well.. Going to check alternatives.

 

Btw my AE CC2014 runs better, and render + cache-playback is much faster due to multi core processing, then the latest, second latest, or THIRD latest version I could still download. I went down the line to install versions and try our the performance.

 

It's a damn joke how they got stuffed with junk and ended up being whatever they are today.

 

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Explorer ,
Oct 22, 2020 Oct 22, 2020

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Same here in CC2019 and 2020.

Dragging a marquee, selecting a keyframe, moving a keyframe, moving the playhead are all stuttery lagfests.

The larger the AE window is, the worse the UI lag becomes and the more layers in the timeline multiplies the lag.

My assumption had been that it is to do with high PPI displays which would go some way as to explaining why the larger the AE app window is the worse it becomes. However, I have asked another animator using 4K monitors and they've got no such problem. So I have no idea what's going on. What I do know is that I do most of my AE work on my old iMac now which has no such problems (and is a retina screen too). I'd love a proper response from Adobe about this but its been years so I'm not holding my breath. I definitely won't be buying a PC again.

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Explorer ,
Oct 23, 2020 Oct 23, 2020

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I did a clean install of Windows and installed only After Effects and video drivers, did a RAM check (no problems there) and there is no improvement whatsoever. That was my last resort on possible fixes so I'm at a loss as to what the problem is. Other programs are fine ğŸ¤·

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New Here ,
Mar 08, 2021 Mar 08, 2021

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I have Ryzen 5 3600

32 GB Ram

1660 Super

240GB SSD

and I feel like I'm running AE on Pentium 2.

phuck you adobe.

I was literally cursing on my PC for the past 3-4 days but now I realized it's the problem with everyone. I hope we get a solution or good adobe competitor ASAP.

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