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AE CC 2019 - The source compression type is not supported

Community Beginner ,
Nov 13, 2018

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Updated AE to V16.0 and now see After Effects Error: The source compression type is not supported ( 86 :: 1 ) when opening projects with links to videos in our CC Library. Also see another error message which ends 4K UHD movie cannot be imported (from CC Library) - this '.mov' file is damaged or unsupported.

Any ideas welcome

Adobe Community Professional
Correct answer by imeilfx | Adobe Community Professional

Adobe removed most of the consumer-level Quicktime codecs (in After Effects) with the CC2018 release. So if before - in earlier version of AE you were able to play that file and in AE 2018 you can't - that mean that your file was compiled with codec that is not supported anymore.
If that is the case - you have two choices:
a) go back to earlier version of AE
b) convert your files to format/codec that is supported in new AE

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AE CC 2019 - The source compression type is not supported

Community Beginner ,
Nov 13, 2018

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Updated AE to V16.0 and now see After Effects Error: The source compression type is not supported ( 86 :: 1 ) when opening projects with links to videos in our CC Library. Also see another error message which ends 4K UHD movie cannot be imported (from CC Library) - this '.mov' file is damaged or unsupported.

Any ideas welcome

Adobe Community Professional
Correct answer by imeilfx | Adobe Community Professional

Adobe removed most of the consumer-level Quicktime codecs (in After Effects) with the CC2018 release. So if before - in earlier version of AE you were able to play that file and in AE 2018 you can't - that mean that your file was compiled with codec that is not supported anymore.
If that is the case - you have two choices:
a) go back to earlier version of AE
b) convert your files to format/codec that is supported in new AE

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Nov 13, 2018 0
Adobe Community Professional ,
Nov 13, 2018

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Hello,

Have you checked the codec you have set?

Supported file formats in After Effects CC

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Nov 13, 2018 1
Community Beginner ,
Nov 14, 2018

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Thanks, yes i  did check, the clip in question is a .mov so supported. I have come to the conclusion this this might just be an issue with a specific collection of video files within Adobe Stock as other files still import without an issue.

I think perhaps it is no more complex than that, but time will tell.

clip: Stock Video of In a Computer Science Class Boy Wearing Virtual Reality Headset Works in Interactive ...

I appreciated the response.

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Nov 14, 2018 0
Community Beginner ,
Dec 02, 2018

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I have the same problem here. It is highly annoying. Can't use files I used to use in my recent projects.

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Dec 02, 2018 1
Adobe Community Professional ,
Dec 02, 2018

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Adobe removed most of the consumer-level Quicktime codecs (in After Effects) with the CC2018 release. So if before - in earlier version of AE you were able to play that file and in AE 2018 you can't - that mean that your file was compiled with codec that is not supported anymore.
If that is the case - you have two choices:
a) go back to earlier version of AE
b) convert your files to format/codec that is supported in new AE

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Dec 02, 2018 2
Community Beginner ,
Dec 03, 2018

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Thank you.

Might be worth Adobe cleansing Adobe Stock of videos using unsupported consumer-level Quicktime codecs to avoid future issues.

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Dec 03, 2018 1
New Here ,
Nov 05, 2019

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Not sure if it helps anyone else but I searched several forums for a solution that would work. Finally found a link to Handbrake:

https://handbrake.fr/downloads.php

which I used to convert the file and now it works to import it to AE. 

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Nov 05, 2019 1
Community Beginner ,
May 05, 2020

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If I understand this correctly, Adobe significantly reduced the number of codecs it supported in the CC2018 release. I have thousands of VFX asset files that are now no longer supported. My options are to use a version of After Effects that Adobe has previously told me that they would sue me for using, or convert thousands of assets to a lossy format? 

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May 05, 2020 1