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AE composition doesn't queue to Media Encoder

New Here ,
Mar 09, 2020

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AE composition doesn't queue to Media Encoder.

 

I tried re-installing apps and creative cloud. Tried different projects, but still not working.

 

Premiere Pro is sending files to Media Encode, so I guess its an issue in AE.

 

While trying to drag the comp its gives me the following error.

Screen Shot 2020-03-09 at 12.49.04 PM.png

 

When I give Queue in AME from AE the comp gets loaded in Media Encoder but fails and the below is the error message.


- Source File: /Volumes/GoogleDrive//Working Files/AE/Bravia_AME/tmpAEtoAMEProject-3D_Reality_v1 1.aep
- Output File: /Volumes/GoogleDrive/Shared drives/Questions/3D_Reality_v1.mp4
- Preset Used: Match Source - High bitrate
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:00:00
03/09/2020 12:50:55 PM : Encoding Failed
------------------------------------------------------------

Could not read from the source. Please check if it has moved or been deleted.

------------------------------------------------------------

Topics

Dynamic link, Error or problem, Import and export

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AE composition doesn't queue to Media Encoder

New Here ,
Mar 09, 2020

Copy link to clipboard

Copied

AE composition doesn't queue to Media Encoder.

 

I tried re-installing apps and creative cloud. Tried different projects, but still not working.

 

Premiere Pro is sending files to Media Encode, so I guess its an issue in AE.

 

While trying to drag the comp its gives me the following error.

Screen Shot 2020-03-09 at 12.49.04 PM.png

 

When I give Queue in AME from AE the comp gets loaded in Media Encoder but fails and the below is the error message.


- Source File: /Volumes/GoogleDrive//Working Files/AE/Bravia_AME/tmpAEtoAMEProject-3D_Reality_v1 1.aep
- Output File: /Volumes/GoogleDrive/Shared drives/Questions/3D_Reality_v1.mp4
- Preset Used: Match Source - High bitrate
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:00:00
03/09/2020 12:50:55 PM : Encoding Failed
------------------------------------------------------------

Could not read from the source. Please check if it has moved or been deleted.

------------------------------------------------------------

Topics

Dynamic link, Error or problem, Import and export

Views

237

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Mar 09, 2020

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Hi Alisha,

 

Thanks for reaching out.

Let us know, we're here to help.

 

Thanks,

Nishu

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New Here ,
Mar 09, 2020

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Thanks @nish_kush.

 

I tried creating log files as mentioned here: https://community.adobe.com/t5/after-effects/faq-what-should-i-do-when-after-effects-compositions-do...

 

and suddenly everything started working. I have no clue how.

 

Well, I was getting the issue for all projects. I'm using AE 17.0.4.

 

Screen Shot 2020-03-09 at 3.05.23 PM.png

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Adobe Employee ,
Mar 11, 2020

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Glad to know that it works now and thanks for sharing the information. Were you able to generate the log file? If yes, please share a download link for it.

Feel free to reach out if you encounter the issue again.

 

Thanks.

Nishu

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