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AE Error: Could not convert Unicode Characters 23::46

Community Beginner ,
Jul 29, 2018 Jul 29, 2018

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Hi. I can't start AE, it gives me this error every time I start it. After I click OK, it gives me error "After Effrects Error: Cannot unlock an unlocked list.", than the AE crashes, and it gives me a windows popup that says "After Effects can't continue: unexpected failure during applicartion startup".

failed-AE.jpg

I've tried to reinstall few times, to uninstall fonts, that may cause the error, but it didn't helped.

I am using the en-us version.

Please, help me.

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correct answers 1 Correct answer

New Here , Aug 28, 2018 Aug 28, 2018

The following steps fixed the error for me. Maybe it'll help you.

QQ截图20180828160759.png

QQ截图20180828160820.png

QQ截图20180828160830.png

QQ截图20180828160835.png

QQ截图20180828160842.png

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Community Expert ,
Jul 29, 2018 Jul 29, 2018

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Community Beginner ,
Jul 29, 2018 Jul 29, 2018

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I've tried it, it didn't help.

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Community Expert ,
Jul 30, 2018 Jul 30, 2018

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Hello,

What OS and language set do you use?

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Community Beginner ,
Jul 30, 2018 Jul 30, 2018

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For windows and After Effects I am using En Us, I've been using After Effects 2017 on this computer and didn't experience any issues.  But can't run the 2018 edition.

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Community Expert ,
Aug 14, 2018 Aug 14, 2018

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Hello,

Do you use any third-party fonts? I mean the fonts which are not installed by default.

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New Here ,
Aug 28, 2018 Aug 28, 2018

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The following steps fixed the error for me. Maybe it'll help you.

QQ截图20180828160759.png

QQ截图20180828160820.png

QQ截图20180828160830.png

QQ截图20180828160835.png

QQ截图20180828160842.png

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Community Beginner ,
Aug 29, 2018 Aug 29, 2018

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Man, you saved my life! I own you a beer!
Thank you very much, it finally works!!!

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New Here ,
Sep 28, 2019 Sep 28, 2019

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What about if I am on Windows 10??

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New Here ,
Mar 10, 2021 Mar 10, 2021

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Thanks a lot, it works 

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New Here ,
May 29, 2021 May 29, 2021

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Thanks buddy,

Greatful for help. 

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Community Beginner ,
Sep 26, 2022 Sep 26, 2022

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Yup, it worked for Windows 11. Also, it fixed some keyboard issues I was having. Thank you!

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New Here ,
May 08, 2019 May 08, 2019

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Perfect, many thanks to the companion NVIDIATTXP for his contribution in this forum, I followed all the steps as he puts them in the forum and I work all Adobe Cloud CC2019 programs perfectly.

A friendly greeting, friend.

Juan Carlos Lagomazzini

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New Here ,
Jun 25, 2020 Jun 25, 2020

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ME SIGUE SALIENDO LO MISMO. ERROR

 

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New Here ,
Aug 10, 2019 Aug 10, 2019

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changing system locals in region solution is ok for opening after effects but abode fonts and other 3. party fonts are'nt show up.

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Guest
Feb 27, 2020 Feb 27, 2020

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Thank you 

 

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New Here ,
Dec 07, 2020 Dec 07, 2020

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akram5E41_0-1607344500583.png

I can't see that unchecked option

What i do?????

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Community Beginner ,
Nov 20, 2021 Nov 20, 2021

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I unchecked and AE worked at next system start - but in turn my KEYBOARD wasn´t recognised anymore ...

... reproduceable and thankfully repairable error...

...which renders AE entirely unusable. Hope Adobe fixes this ASAP.

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Community Beginner ,
Nov 28, 2023 Nov 28, 2023

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LATEST

What if you're using a Mac?  OS Sonoma v. 14.  I just started getting this error this morning, not when I started AE, but instead, I get it every time I try to download a graphic for a project.

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