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AE error: string memory leak (83 :: 2)

Explorer ,
Nov 08, 2019

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I didn't find a proper answer coz I think this is the fresh issue related to the last realise:
Today I've upgraded from AE 2019 (v16.1.3) to  AE 2020 (v17.0), now I have both of them.
The issue: When I exit from the new one version (AE 2020) I always get the message:
AE error: string memory leak (83 :: 2)
issue AE.jpg
What is interesting:
When I open the same project in the previous version (AE 2019) this message doesn't appear.
Of course, I could work with the previous version of AE but it doesn't work with new Adobe Media Encoder 2020 😒 and old Encoder disappeared from CC desctop app.
Would be appreciated if you help to get rid of this.
....
System:
- ASUSTeK COMPUTER INC. PRIME Z390-A
- Microsoft Windows 10 Pro (64-bit)
- Intel® Core™ i9-9900K CPU @ 3.60GHz
- NVIDIA GeForce RTX 2060
- Intel® UHD Graphics 630Update available
- Realtek High Definition Audio
- NVIDIA High Definition Audio
- NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
- Intel® Ethernet Connection (7)
- Memory 32 GB
- Storage:
Samsung SSD 970 EVO Plus 500GB
WDC WD2003FZEX
WDC WD1002FAEX

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AE error: string memory leak (83 :: 2)

Explorer ,
Nov 08, 2019

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I didn't find a proper answer coz I think this is the fresh issue related to the last realise:
Today I've upgraded from AE 2019 (v16.1.3) to  AE 2020 (v17.0), now I have both of them.
The issue: When I exit from the new one version (AE 2020) I always get the message:
AE error: string memory leak (83 :: 2)
issue AE.jpg
What is interesting:
When I open the same project in the previous version (AE 2019) this message doesn't appear.
Of course, I could work with the previous version of AE but it doesn't work with new Adobe Media Encoder 2020 😒 and old Encoder disappeared from CC desctop app.
Would be appreciated if you help to get rid of this.
....
System:
- ASUSTeK COMPUTER INC. PRIME Z390-A
- Microsoft Windows 10 Pro (64-bit)
- Intel® Core™ i9-9900K CPU @ 3.60GHz
- NVIDIA GeForce RTX 2060
- Intel® UHD Graphics 630Update available
- Realtek High Definition Audio
- NVIDIA High Definition Audio
- NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
- Intel® Ethernet Connection (7)
- Memory 32 GB
- Storage:
Samsung SSD 970 EVO Plus 500GB
WDC WD2003FZEX
WDC WD1002FAEX

TOPICS
Error or problem

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4.3K

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Nov 08, 2019 2
Adobe Community Professional ,
Nov 08, 2019

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I'm not sure about the error, but you must be able to reinstall the older version of AME, 

click on the other version and reinstall the older version 

 

Screen Shot 2019-11-09 at 9.44.52 AM.png

 

Screen Shot 2019-11-09 at 9.43.40 AM.png

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Nov 08, 2019 1
Explorer ,
Nov 10, 2019

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Thank you.
I've done as you suggested -- installed old version of AME, will work with old AE version cuz the new AE still show the message "AE error: string memory leak (83 :: 2)".
Interesting that is no answer from Adobe side. or they haven't to answer here?

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Nov 10, 2019 0
Explorer ,
Feb 12, 2020

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I'm getting the same error message on and off for the last 6 months.  Using a Mac and have the latest versions of everything.

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Feb 12, 2020 0
Community Beginner ,
Nov 12, 2019

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It could be a coincidence but I just updated my Trapcode Suite from 13.1 to 15.1 and this "error on quit" went away.
I seemed to be getting this error every time I quit After Effects (macOS High Sierra 10.13.6).

[EDIT] Nevermind. I am still getting this error.

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Nov 12, 2019 0
Participant ,
Nov 27, 2019

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i'm getting the same string memory error on quitting with CC AFX 2019 16.1.3 on a mac running mojave 10.14.6. i have no 3rd party plugins installed and 32 gigs of ram. 

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Nov 27, 2019 0
New Here ,
Dec 02, 2019

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Same memory leak issue here -

 

Hardware Overview:

Model Name: iMac
Model Identifier: iMac19,1
Processor Name: 8-Core Intel Core i9
Processor Speed: 3.6 GHz
Number of Processors: 1
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache: 16 MB
Hyper-Threading Technology: Enabled
Memory: 64 GB

 

AE version 17.0.0 (Build 557)

AME version 14.0 (Build 556)

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Dec 02, 2019 0
New Here ,
Jul 02, 2020

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Same here. Does it really cause major issues other than the message? My project seems intact.

 

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Jul 02, 2020 0