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Ae installation

New Here ,
Mar 26, 2020

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Hi I just downloaded After Effect but here is what's on the screen once I launch it.
"After Effects (warning): Failed to create the "/ Users / Remi / Library / Preferences / Adobe / After Effects / 17.0 / Original workspaces" directory. Check the protection or permissions of the parent directory."Can someone help ? Many thanks

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Ae installation

New Here ,
Mar 26, 2020

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Hi I just downloaded After Effect but here is what's on the screen once I launch it.
"After Effects (warning): Failed to create the "/ Users / Remi / Library / Preferences / Adobe / After Effects / 17.0 / Original workspaces" directory. Check the protection or permissions of the parent directory."Can someone help ? Many thanks

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Error or problem

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Mylenium LATEST
Most Valuable Participant ,
Mar 26, 2020

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It pretty much means what it says - check your folder permissions on your user directory.

 

Mylenium

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