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AE keeps crashing during start

New Here ,
Sep 23, 2020

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I cannot open AE, everytime I open I get this message. I already uninstalled en re-installed, but nothing helps.

Any help??

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Crash, Error or problem

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AE keeps crashing during start

New Here ,
Sep 23, 2020

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I cannot open AE, everytime I open I get this message. I already uninstalled en re-installed, but nothing helps.

Any help??

TOPICS
Crash, Error or problem

Views

38

Likes

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 23, 2020 0
Adobe Employee ,
Sep 23, 2020

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Hi Rick,

 

Sorry for your issue.

Would you mind sharing your system specifications (CPU, GPU, RAM, OS version)? Also, do you see any crash report? If so, please share. In the meantime, you can try resetting the preferences of After Effects.

Let us know if it brings any change.

 

Thanks,

Nishu

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