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AE not opening - showing only render queue

New Here ,
Oct 07, 2020

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I am a mac user. When opening the adope after effects 2020.app I only see the render queue. I am not able to access any other menu. 

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Crash, Freeze or hang

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AE not opening - showing only render queue

New Here ,
Oct 07, 2020

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I am a mac user. When opening the adope after effects 2020.app I only see the render queue. I am not able to access any other menu. 

TOPICS
Crash, Freeze or hang

Views

31

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Oct 07, 2020 0
Adobe Employee ,
Oct 09, 2020

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Hi robertok77743852,

 

Sorry for your issue. That's not ideal.

Have you tried going to Window > Workspace > Reset "Workspace Name" to Saved Layout? If that doesn't help, try resetting the preferences of After Effects. Here's how: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

Let us know how it goes.

 

Thanks,

Nishu

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