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Ae Problem

New Here ,
Jun 25, 2020

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My Ae 20 will not start

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Error or problem

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Ae Problem

New Here ,
Jun 25, 2020

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My Ae 20 will not start

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Error or problem

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50

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Jun 25, 2020 0
Adobe Community Professional ,
Jun 25, 2020

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More info please. About detailed tech specs of your system. 

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Jun 25, 2020 0
Adobe Employee ,
Jun 26, 2020

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Hi Sheeki,

 

Thanks for reaching out. We'd love to help you out.

As byroncortez, mentioned, we'd need more information so that we can understand the issue and help you to troubleshoot properly. Would you mind sharing the following information with us:

  1. What are your system specifications (CPU, GPU, RAM, OS)?
  2. What happens when you try to launch After Effects? Does it show any error message?
  3. Do you have any crash reports to share?

We're here to help, just need more info.

 

Thanks,

Nishu

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Jun 26, 2020 0