AE to Media encoder renders old deleted assets

Participant ,
May 15, 2018 May 15, 2018

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I have an issue with media encoder, where if I change an asset in AE like audio and even delete it from the project, AME still renders with the old audio. Is it being stored in cache somewhere?  Is it in RAM do I have to restart my computer every time I want to render from AME? How do I fix this?

Side Note: I would be really great if Adobe could add the ability to render H.264 MP4's straight out of AE, instead of having to use encoder. I didnt have these problems until I had to use AME to render.

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Participant , Jul 10, 2018 Jul 10, 2018
I've been deleting those after each render. I also clear the render queue after each render. Nothing. I think it's being stored in cache somewhere in hidden folder or something.

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Adobe Employee ,
May 22, 2018 May 22, 2018

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Hi mike m2c,

Sorry for the trouble. Have you tried clearing the media cache? Steps: FAQ: How to clean media cache files?

Please try & let us know the status.

Related to the H.264 export from After Effects, please fill a feature request. Here is the link: After Effects: Hot (393 ideas) – Adobe video & audio apps

Thanks,

Vidya

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Participant ,
May 22, 2018 May 22, 2018

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Ive found that closing and repoening encoder works. Its annoying but it its the simplest way.

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Adobe Employee ,
May 28, 2018 May 28, 2018

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Hi mike m2c,

Glad the issue is resolved with a small fix. Thanks for letting us know the status.

Vidya

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Participant ,
Jul 10, 2018 Jul 10, 2018

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I just had this issue again even after restarting AME so its still a problem.

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Adobe Community Professional ,
Jul 10, 2018 Jul 10, 2018

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The AME creates a clone of the composition file and renders from that. Changes are not reflected in the AME unless you send the comp to the cue again. Make sure you delete all of old comps in cue and add your edited comps again.

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Participant ,
Jul 10, 2018 Jul 10, 2018

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I've been deleting those after each render. I also clear the render queue after each render. Nothing. I think it's being stored in cache somewhere in hidden folder or something.

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New Here ,
Jun 12, 2018 Jun 12, 2018

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I'm having the same issue, this needs to be resolved if After Effects is going to continue using Encdoer as its rendering platform.  We render a enormous amount of files on a daily basis and require Encoder to be more reliable...

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LEGEND ,
Jul 10, 2018 Jul 10, 2018

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Well, then, it's time for you to raise Holy Hell with Adobe.  Good luck that they'll respond with something useful.

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New Here ,
May 22, 2019 May 22, 2019

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this is almost as dumb as the constant crash you get trying to open a previous doc in Illustrator if it's got missing fonts and no other docs open.

Adobe you have all our money some decent testing then actual response to these major bugs would be swell.

Deleting the Cache shouldn't be part of your work flow

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New Here ,
Dec 04, 2020 Dec 04, 2020

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Deleting the temp files in the render folder worked fine for me. Had deleted text reappearing after rendering.

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