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AE v 17.1.4 : Unexpected end of preview

Explorer ,
Sep 22, 2020

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Hello ! since the last update I have unexplained preview stops. No error message, no crash, the green bar turns black at the time of shutdown. I stop and restart the preview, and it starts again normally!
An idea of ​​the problem ?

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Error or problem, Freeze or hang

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AE v 17.1.4 : Unexpected end of preview

Explorer ,
Sep 22, 2020

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Hello ! since the last update I have unexplained preview stops. No error message, no crash, the green bar turns black at the time of shutdown. I stop and restart the preview, and it starts again normally!
An idea of ​​the problem ?

TOPICS
Error or problem, Freeze or hang

Views

53

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Sep 22, 2020 0
Adobe Employee ,
Sep 23, 2020

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Hi patrickPapyRazzi,

 

Sorry for the trouble.

Would you mind sharing your system specifications (CPU, GPU, RAM, OS version) and details about the project that you're working on? Also, please share a screen recording of the issue so that we can understand it better.

We're here to help, just need more info.

 

Thanks,

Nishu

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Sep 23, 2020 0
Explorer ,
Sep 24, 2020

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Hello !

this phenomenon occurs randomly (anywhere on the timeline). He also performs on several different projects.
I have to restart the preview to keep it running.
Below is my current system configuration:

Win 10 Pro (V 1909 - Os 18363.1082)
---------
CPU : Intel(R) Core(TM) i9-7900X CPU @ 3.3GHz
x64 - 64 bits
RAM : 64 Go
----------
GPU : Nvidia GeForce GTX 1080 Ti
Driver Nvidia V 27.21.14.5206 du 12/08/2020

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Sep 24, 2020 0
Explorer ,
Sep 24, 2020

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bug_ae.png

 Previsualization stopped (black hole on the green line)

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Sep 24, 2020 0