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AE Warning

New Here ,
May 03, 2020

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when i try to change format (option) prior to rendering from render cue,   i get this warning "...: error parsing properties list from file "users/MyName/documents/adobe/adobe media encoder/13.0/ameprefsxml"

 

ive tried on AE 2019 and 2020. Any ideas?

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Creative Cloud

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AE Warning

New Here ,
May 03, 2020

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when i try to change format (option) prior to rendering from render cue,   i get this warning "...: error parsing properties list from file "users/MyName/documents/adobe/adobe media encoder/13.0/ameprefsxml"

 

ive tried on AE 2019 and 2020. Any ideas?

TOPICS
Creative Cloud

Views

251

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 03, 2020 0
Adobe Employee ,
May 04, 2020

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Hi there,

 

Thanks for reaching out. It could be a permission related issue.

Try providing read & write permission to the Adobe folder inside Documents folder: https://answers.microsoft.com/en-us/windows/forum/windows_10-files/give-permissions-to-files-and-fol...

Let us know if it helps.

 

Thanks,

Nishu

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May 04, 2020 0