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AFTER EFECTS 2020 CRASH AFTER IMPORT A PSD

New Here ,
Apr 09, 2020

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I have been importing a PSD but after that the app crashed. What happens after I select merge layers in a composition. I wanna know why this is happening, I have free space in my disk, 16gb ram and is not a hacked software, so I please hoping is an after problem. Please adobe work in a new version, I'm working and I need the app in a good performance.

I hope someone knows whats going on. I will be waiting for your answer.

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Crash, Error or problem, Import and export, Performance

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AFTER EFECTS 2020 CRASH AFTER IMPORT A PSD

New Here ,
Apr 09, 2020

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I have been importing a PSD but after that the app crashed. What happens after I select merge layers in a composition. I wanna know why this is happening, I have free space in my disk, 16gb ram and is not a hacked software, so I please hoping is an after problem. Please adobe work in a new version, I'm working and I need the app in a good performance.

I hope someone knows whats going on. I will be waiting for your answer.

TOPICS
Crash, Error or problem, Import and export, Performance

Views

136

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 09, 2020 0
Adobe Community Professional ,
Apr 09, 2020

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Is the file saved by Photoshop CC 2020? Which OS do you use, Mac or Win?

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Apr 09, 2020 0
Adobe Community Professional ,
Apr 09, 2020

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Be sure the PSD file is in RGB color mode. Also tell us how resolution your file has, it may have a too high resolution.

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Apr 09, 2020 0