after effect 2020 preview problem - not stoping

[yarivYO]

I've been working on After Effect for 20 years and haven't encountered such a problem - a weird problem - that 'when I play the preview - It just doesn't stop. You can't stop it. No button or key i can push stop it. i need to force quit the app

after effect V 17.0.6

PC windows 10

[nishu_kush]

Hi there,

Sorry for your issue. This is a known issue with the latest release of After Effects. The product team is actively working on a fix. You can add your vote to get some more eyes on it: https://adobe-video.uservoice.com/forums/911311-after-effects/suggestions/39838078-preview-is-stuck-...

Feel free to reach out if there are any other questions.

Thanks,

Nishu