after effect 2020 preview problem - not stoping

May 12, 2020

Copy link to clipboard

Copied

I've been working on After Effect for 20 years and haven't encountered such a problem - a weird problem - that 'when I play the preview - It just doesn't stop. You can't stop it. No button or key i can push stop it. i need to force quit the app

after effect V 17.0.6

PC windows 10

TOPICS
Error or problem, Freeze or hang

Views

282

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

after effect 2020 preview problem - not stoping

May 12, 2020

Copy link to clipboard

Copied

I've been working on After Effect for 20 years and haven't encountered such a problem - a weird problem - that 'when I play the preview - It just doesn't stop. You can't stop it. No button or key i can push stop it. i need to force quit the app

after effect V 17.0.6

PC windows 10

TOPICS
Error or problem, Freeze or hang

Views

283

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 12, 2020 0
Adobe Employee ,
May 13, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry for your issue. This is a known issue with the latest release of After Effects. The product team is actively working on a fix. You can add your vote to get some more eyes on it: https://adobe-video.uservoice.com/forums/911311-after-effects/suggestions/39838078-preview-is-stuck-...

Feel free to reach out if there are any other questions.

 

Thanks,

Nishu

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 13, 2020 0