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after effect dosen't open

New Here ,
Sep 14, 2020 Sep 14, 2020

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Hi. I had a problem installing and running the After Effect. The installation was complete, but it won't open when I run it. A message indicates that the procedure start point cannot be not found. If I erase the After Effect and try installing it again, it's the same. Help me, please.

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Error or problem , FAQ , How to

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Community Expert ,
Sep 15, 2020 Sep 15, 2020

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try to uninstall everything with CC cloner and make a fresh installation https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

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