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after effect mask free transform mode is not working

New Here ,
Jul 24, 2017

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Hello Everyone,

I suddenly got problem with free transform mode in mask.  I was doing fine with other shots.  I'm able to double click on my mask and it show rectangle box.  That where I can scale or rotation my mask.    But now,  when I double click on it and it show the rectangle but the rectangle won't stay.  Any idea why this is happen?  And please advice for solution.  I'm using After Effect CC 17.

Thanks,

Adobe Affect CC 17

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after effect mask free transform mode is not working

New Here ,
Jul 24, 2017

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Hello Everyone,

I suddenly got problem with free transform mode in mask.  I was doing fine with other shots.  I'm able to double click on my mask and it show rectangle box.  That where I can scale or rotation my mask.    But now,  when I double click on it and it show the rectangle but the rectangle won't stay.  Any idea why this is happen?  And please advice for solution.  I'm using After Effect CC 17.

Thanks,

Adobe Affect CC 17

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Jul 24, 2017 0
Most Valuable Participant ,
Jul 24, 2017

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But now,  when I double click on it and it show the rectangle but the rectangle won't stay. 

explain further and show some screenshots/video capture

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Jul 24, 2017 0
New Here ,
Jul 25, 2017

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Mask.jpeg

You can see that my mask is pink.  Usually I can double clicks or  select free transform mode in mask.  It will show a free transform mode's rectangle box.  Now, whenever I double clicks on it.  The box won't appear.  I tried select free transform on the mask as well.

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Jul 25, 2017 0
Most Valuable Participant ,
Jul 25, 2017

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weird. I assume Ctrl+T does not work either?

isolate the problem. does this happen with a fresh project, fresh solid layer?

could be a GPU issue. try turning off hardware acceleration in preferences-display if it's checked on. if that does not work, try resetting your preferences.

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Jul 25, 2017 0
New Here ,
Jul 25, 2017

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Thanks  a lot, I'll resetting my preferences and see what's happen..

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Jul 25, 2017 0
Adobe Employee ,
Aug 04, 2017

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Hi LamNguyen,

Did resetting preferences help? Are you still facing this issue? Please let us know.

Thanks,
Kevin

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Aug 04, 2017 0
New Here ,
Apr 12, 2019

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Hi... did you get to ressolve the issue? I have the same problem.

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Apr 12, 2019 0
New Here ,
Sep 17, 2020

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Adobe always worst community to get answers , most asnswers not doing anything for me

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Sep 17, 2020 0