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After Effect - Preview issue - No GPU detected?

New Here ,
May 07, 2020

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Hello,

I'm importing a rush in a composition and when i'm running the preview, i see some "glitches" I don't know if the term is correct for this case, it's more like a decay between two parts of the video, as if my screen couldn't handle the frame rate (24fps btw)... After some research, i checked the preferences in After Effect > Preview > GPU information and I see that my GPU (GeForce 1080 Ti) is not compatible (Please find the message, in french sorry, of what After Effect is telling me). After various research on the web, on "How to enable CUDA" for After Effect, "Edit the Raytracer_supported_Card.txt" etc. I couldn't resolve my problem...

 

So my question is do you think that is "glitch" is related to some compatibility with my graphic card, and if yes how can I resolve this?

 

Best, Louis

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Error or problem, Performance, Preview

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After Effect - Preview issue - No GPU detected?

New Here ,
May 07, 2020

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Hello,

I'm importing a rush in a composition and when i'm running the preview, i see some "glitches" I don't know if the term is correct for this case, it's more like a decay between two parts of the video, as if my screen couldn't handle the frame rate (24fps btw)... After some research, i checked the preferences in After Effect > Preview > GPU information and I see that my GPU (GeForce 1080 Ti) is not compatible (Please find the message, in french sorry, of what After Effect is telling me). After various research on the web, on "How to enable CUDA" for After Effect, "Edit the Raytracer_supported_Card.txt" etc. I couldn't resolve my problem...

 

So my question is do you think that is "glitch" is related to some compatibility with my graphic card, and if yes how can I resolve this?

 

Best, Louis

TOPICS
Error or problem, Performance, Preview

Views

359

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May 07, 2020 0
Guide ,
May 07, 2020

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You better show us the glitch - it can be GPU related, it can be "one thousend other things".

 

*Martin

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May 07, 2020 0
Adobe Employee ,
May 08, 2020

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Hi Louis,

 

Thanks for reaching out. As Martin said, it could be GPU related but other things as well. A screenshot or screen recording of the glitch would be helpful to understand.

For the GPU, ensure that its drivers are updated. Here's how you can check: https://support.viewsonic.com/en/support/solutions/articles/33000221571-how-to-check-graphics-card-d...

Let us know.

 

Thanks,

Nishu

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May 08, 2020 0