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After Effect Problem

New Here ,
Jun 10, 2020 Jun 10, 2020

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Hi!

Someone could help me!? Everytime I create a new composition, my screen is that way! I don´t know how to fix it!after.PNG

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LEGEND ,
Jun 10, 2020 Jun 10, 2020

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Update your system's graphics driver and check the hardware acceleration settings in AE.

 

Mylenium

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New Here ,
Jun 15, 2020 Jun 15, 2020

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Thank you! I will try this now. I am studying and this is boring me a lot.

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Adobe Employee ,
Jun 11, 2020 Jun 11, 2020

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Hi there,

 

Sorry for your issue.

Could you share your system specifications (CPU, GPU, RAM)? Also, the version of the GPU driver installed on your computer: https://support.viewsonic.com/en/support/solutions/articles/33000221571-how-to-check-graphics-card-d...

We're here to help, just need more info.

 

Thanks,

Nishu

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New Here ,
Jun 23, 2020 Jun 23, 2020

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Hello, the problem could come from the last version of AE.  When i open a project in AE 2020  i have this problem but not with AE 2019.

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New Here ,
Jun 25, 2020 Jun 25, 2020

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Ugh! I'm having the same problem after updating

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