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After Effects 17 latest is unusable

Participant ,
Jun 18, 2020

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Hi

I perhaps rather nievely have CC set to auto update and AE has been updated.

 

Before update - joy to use

After update - nearly unusable.

 

Specifically: The space bar. Simple compositions seems to not load to buffer and even if it does hitting space does nothing and if you hit space a couple of times AE loses focus and for instance my currently playing music pauses because AE lost focus.

 

Can I revert to previous versions.

 

Can Adobe not just leave things alone? We get it, stuff like this costs 100s a month, you dont have to proove worth with pointless little tweeks that breaks things.

 

PC with hex core i7, 32 gigs ram, 1080TI

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After Effects 17 latest is unusable

Participant ,
Jun 18, 2020

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Hi

I perhaps rather nievely have CC set to auto update and AE has been updated.

 

Before update - joy to use

After update - nearly unusable.

 

Specifically: The space bar. Simple compositions seems to not load to buffer and even if it does hitting space does nothing and if you hit space a couple of times AE loses focus and for instance my currently playing music pauses because AE lost focus.

 

Can I revert to previous versions.

 

Can Adobe not just leave things alone? We get it, stuff like this costs 100s a month, you dont have to proove worth with pointless little tweeks that breaks things.

 

PC with hex core i7, 32 gigs ram, 1080TI

Topics

Performance

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50

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Adobe Employee ,
Jun 22, 2020

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Hi garethirwin1234,

 

Sorry for your issue with After Effects. We'd love to help you out.

Is it happening with all the projects? Have you tested it in a new project?

Here's what you can try:

  1. Remove the cache (Edit > Purge > All Media & Disk Cache).
  2. Reset the preferences of After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

Let us know how it goes.

 

Thanks,

Nishu

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