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After Effects 2020 crashes when loading project

New Here ,
Nov 08, 2019

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After the update there's no possibility to work on previously created projects. AE crashes every time. Tried different solutions - no joy. It happens only when loading project from older version.

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After Effects 2020 crashes when loading project

New Here ,
Nov 08, 2019

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After the update there's no possibility to work on previously created projects. AE crashes every time. Tried different solutions - no joy. It happens only when loading project from older version.

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Crash

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1.3K

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Nov 08, 2019 0
New Here ,
Nov 15, 2019

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I'm new to ae, and I finished my first edit (that I'm really proud of) right before I updated the program. Now, I can't figure out how to view or render it 😞 so disappointing.

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Nov 15, 2019 0
Adobe Employee ,
Nov 26, 2019

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Hi rufiozouza,

 

Sorry for your issue. Are you using macOS or windows? Did you use any third party plugins while creating the project? Also, you can try importing your existing project in a new project.

Let us know if it helps.

 

Thanks,

NKush

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Nov 26, 2019 0
New Here ,
Nov 27, 2019

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Hi NKush,
thanks for you reply.
I’m using macOS, I didn’t use any third party plugin in this project. It happens with every project I created in AE CC 2019… After importing old project into AE 2020 it works. So the problem occurs only when I open an old project.
I hope Adobe will deal with this problem soon 🙂

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Nov 27, 2019 1
Contributor ,
Jul 16, 2020

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Several months later and I'm having the same issue. When I open AE 2020 and try to open an old project or import an old project into a new, blank one, it times out. The progress bar never starts. It just grays out, and if I click it or on the AE screen, it crashes. 

 

I'm running Windows 10 on a core i7 with 16 gb memory and not much else open. No plug-ins. Everything else on the machine runs fine. So now I can't edit older files.

 

AE crash.jpg

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Jul 16, 2020 0
New Here ,
Oct 15, 2020

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Same thing is happening to me.

I have the same computer specs too.

Anybody has a solution?

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Oct 15, 2020 0