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After Effects 2020 crashing

New Here ,
Nov 05, 2020

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Hello community,

 

"This is Urgent", i am working on an assignment which is due in 3 days. The project file which is almost done is crashing multiple times and i am not able to fix it. This has been happening from the past 3 days since i have updated it to Ae2020 and i use MAc Book Pro 2020. Please Please Please help me. 

 

It is very urgent!!

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Crash, Error or problem, Freeze or hang

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After Effects 2020 crashing

New Here ,
Nov 05, 2020

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Hello community,

 

"This is Urgent", i am working on an assignment which is due in 3 days. The project file which is almost done is crashing multiple times and i am not able to fix it. This has been happening from the past 3 days since i have updated it to Ae2020 and i use MAc Book Pro 2020. Please Please Please help me. 

 

It is very urgent!!

TOPICS
Crash, Error or problem, Freeze or hang

Views

47

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 05, 2020 0
Adobe Community Professional ,
Nov 05, 2020

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Reset After Effects Preferences
 
  1. Press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) while the application is starting.
  2. A dialog box launches asking you if you want to delete your preferences file. Click OK.
  3. To also restore default keyboard shortcuts, Alt-click (Windows) or Option-click (Mac OS) the OK button.

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Nov 05, 2020 0
New Here ,
Nov 05, 2020

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Hello,  thanks for your response but the solution isnt working. One thing is the software is only crashing while i am opening this particular file or else it is working pretty fine with other projects. Let me know if i should do something.

 

Thank you!

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